Atlanta, GA
43 days ago
Head of Risk Operations
Job Overview

FinTech powers the money movement capabilities within Intuit, and we are seeking an exceptional operational risk leader to join our Fintech Risk Operations organization as a Manager 3/ Group Manager. The ideal candidate will have a background in leading dynamic organizations in the fraud/financial crimes operational space (preferably within a Fintech company),and will have a passion for growing and developing team members. If you excel at balancing complex risk mitigation while providing exceptional customer experiences, are driven by continuous improvement, love developing people, and thrive in a fast-paced, dynamic environment, then this role is for you.

Your core responsibility will be to lead a large organization in achieving critical KPIs related to the investigation and resolution of complex risk alerts. You will directly oversee multiple teams making high-stakes decisions regarding financial risk mitigation for our money movement products, encompassing compliance, fraud, and financial risks. Your key focus areas will include inspiring, developing, and mentoring our most skilled individual contributors, managers, and senior managers who in turn will coach and support frontline teams, and collaborating with cross-functional partners to ensure operational excellence and metric achievement. This role will balance operational oversight with a hands-on proactive approach to flourish in a rapidly changing environment.

This is a hybrid role that requires on-site work approximately at least days per week to foster collaboration and strong working relationships. Domestic travel may be required up to 10% of the time, especially during the initial onboarding period. The ability to work extended hours during peak fraud analysis periods is essential.

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