If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Head of Risk and Compliance Technology MX and LAM
Role Purpose:
The Head of Risk Compliance Technology MX and LAM position is responsible to the regional Risk and Compliance Technology Head, global Risk Compliance CIO, as well as the Head of Americas and Mexico Tech Centre to ensure the effective delivery of technology services in the region. This position will play an important role in enabling operational resilience of our current estate global Risk Compliance Technology solutions as well as help to build our delivery capability of global solutions for all markets from the Mexico Tech Centre. In addition, this position maintains direct relationship with the business at regional level, acting as a trusted advisor and offering advice and support to the GB/GF Regional Business Unit, the Regional CIO, and the GB/GF COO to define and ensure the GB/GF Technology portfolio and IT service.
Main Activities
This role will carry out some or all the following activities:
Provide consultancy support to effectively deliver of Risk and Compliance Technology services in the entity.Responsible for providing support to ensure that all market demand is captured and effectively prioritized within the Risk and Compliance global portfolio.Responsible for providing support on direct cost, headcount management, and annual planning for market teams.Ensuring the daily execution of applications in accordance with the standards, controls, and SLAs, defined with the business, measuring, and communicating the results, to allow a continuous and stable operation.Responsible for governing risk responsibly, promoting ethical management of risks, communicating changes in policy, and ensuring in market regulatory processes and procedures are adhered to.Provide status of issues related to critical IT incidents for Risk and Compliance applications consumed in the region. Support regional CIOs, when necessary, on issues related to relevant regulations and relations with the Board at a regional level.Responsible for collaborating and providing support with peer market Heads, Risk and Compliance stakeholders, and other senior Technology Personnel to implement Risk Compliance Technology objectives in the LAM region within entity, policy, spend, and regulatory constraints.Responsible for providing support on building and nurturing a world-class engineering practice capability to attract, develop and retain Technology talent.Encourage and promote development of technical skills and ongoing training for Risk and Compliance Technology staff in the region.Responsible for implementing the LAM Risk Compliance applications Roadmap in agreement with all areas, local, regional, and global. Drive continuous improvement and adoption of global technology solutions.