Help us deliver like never before  

We’re looking for a Head of Portfolio and Planning to lead a diverse, talented and innovative team. Together we’re helping our customers and communities build a better future. We design, build and deliver products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.   

In this role you’ll play a critical leadership role, responsible for assisting the EGM, Enterprise Services under the leadership of GM Delivery Services in shaping and executing the strategic direction of the Enterprise Services business at Australia Post.  

You’ll be responsible for overseeing the planning, prioritisation, and governance of the technology portfolio across product and platform teams to ensure alignment between business objectives, product roadmaps, and technology investments, enabling efficient delivery of value at scale. 

 
What you’ll deliver with us
  

Portfolio Planning & Prioritisation - Manage the business-technology portfolio by aligning initiatives and objectives with organisation strategy and lead quarterly and annual planning cycles in collaboration with product, platform, and engineering leaders.Portfolio Coordination, Monitoring & Reporting - Coordinate portfolio delivery by facilitating right-sized governance to enable effective decision-making and oversee monitoring and reporting on objective realisation and portfolio delivery.Knowledge Management - Manage the capture, maintenance, accessibility and relevance of technical documentation, service delivery knowledge, processes and policies within systems or organisational knowledge stores. Cost Optimisation and Service Management - Manage and monitor the technology operating budget and the cost profile of technology services in line with organisational financial processes, enabling technology leaders to articulate the value technology services deliver and also identify future cost optimisation opportunities.Communication & Executive Reporting - Define and execute the technology communications strategy, driving engagement within and outside the technology function. Deliver executive level reports on technology performance to meet organisational requirements and enable effective executive engagement.

 

About You  

 

You’ll be ready to step into a newly created leadership role where you’ll build a high-impact team from the ground up. This is your opportunity to be bold—crafting the playbook for success and driving strategic transformation across the enterprise. You’re a visionary leader who thrives on complexity, energises cross-functional collaboration, and knows how to align big-picture priorities with real-world outcomes.  

 
You’ll also need
  

10+ years of experience in technology planning, portfolio management, or strategic delivery roles.Experience working in product and platform-aligned technology organisations.Experience in digital transformation or enterprise agility programs.Familiarity with agile frameworks (SAFe, LeSS, Scrum@Scale) and Lean Portfolio Management.Exceptional communicational skills and the ability to present to executive audiences. Ability to work and influence senior leaders across the business. 

 

How we’ll deliver for you  

At Australia Post, we believe in investing in our people and fostering a supportive and inclusive work environment. Here’s how we’ll deliver for you: 

 

Career Development: We offer opportunities for professional growth and development, helping you to build a rewarding career.Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to support your personal and professional needs.Employee Wellbeing: We prioritize the wellbeing of our employees, providing resources and support to ensure a healthy and safe work environment.

See and hear more about what it's like to work in business support with us: