Singapore, Singapore
6 days ago
Head of Leisure & Business Travel, Asia Pacific

This role has responsibility for all aspects of the Chubb travel insurance portfolio in the Asia Pacific region, with focus on managing a team at regional and local levels, overseeing key partnerships, developing distribution and new partnerships, organic growth from existing distribution, managing P&L and profitability, and strategizing for long-term growth. 

Responsibilities:

Define and execute travel insurance strategies for the region and work with relevant stakeholders to drive local execution. Lead team of dedicated travel insurance staff at regional office and in countries, including developing the team across the region as necessary/justified.Significant focus on successful roll out of key new business opportunities .Execute strategies for organic partner growth – Revenue Maximisation.P&L Responsibility and Portfolio Management with focus on meeting/exceeding revenue/profit goals.Act as the lead business developer for travel insurance in the Asia region, identifying new opportunities, working with the team to develop pitches, and closing deals. Lead from the front in developing and aggressively driving growth of digital travel partnerships.Direct responsibility and management of major Chubb accounts.Lead development of D2C distribution in key countries, including developing and overseeing marketing plans.Product development and innovation, including conceptualizing new product delivery and customer acquisition mechanisms.Responsible for deployment of Travel IT and ensuring efficiency and automation in operations and business processes.Manage all travel-related service relationships with external and internal service platformsDeliver cost containment while building reputation for service leadership.Engage key Chubb internal partners and stakeholders to assist in delivery of the strategic vision for travel insurance in the region.Perform the role in an honest, open and ethical manner, placing fair customer outcomes at the heart of decision making. Promote a corporate culture which pays due regards to the interests of customers and is committed to the achievement of fair and appropriate Customer Outcomes.
 At least 8 to 10 years travel industry, travel insurance and/or consumer lines insurance experience.Excellent written and verbal skillsPrevious experience in working with a multinational company, preferably in the financial services sectorExperience in managing people across cultures.Entrepreneurial spirit; Previous experience in starting up or running a business (or line of business for a corporation) preferred.Experienced in sales and business development.Mobility: willingness to travel extensively is required.Experience with travel industry IT and systems is a plus.Strong interpersonal and motivational skills (i.e. good people manager).
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