What you can expect

We are seeking a strategic and experienced technology leader to serve as the Head of IT – Go-To-Market (Lead-to-Revenue) Applications Delivery. This role will lead the end-to-end delivery of enterprise-grade Go-To-Market systems that power revenue growth across Sales, Channel, and Customer Success organizations. Bringing expertise in Go-To-Market transformation, Salesforce, CPQ/CLM, partner ecosystems, and AI to enhance seller experience and drive data-driven decisions. This role demands a strategic mix of business acumen, technical depth, cross-functional leadership, and the ability to influence stakeholders across global business units.

About the Team

We are a global team of strategic thinkers, builders, and innovators at the intersection of business and technology. Our mission is to empower Sales, Channel, and Customer Success teams through scalable, data-driven Go-To-Market systems. Leveraging Salesforce, CPQ, partner ecosystems, and emerging AI, we deliver solutions that drive revenue growth and elevate seller and partner experiences. We work closely with cross-functional leaders to bring clarity, speed, and structure to complex go-to-market operations.

Responsibilities

Driving the Go-To-Market applications roadmap with senior leaders to deliver scalable systems for sales, compensation, quote-to-cash, partners, M&A, and core Go-To-Market capabilities.

Partnering with senior Go-To-Market leaders across Sales, RevOps, Marketing, Channel, and Customer Success to define and deliver scalable systems that support critical revenue functions. These include sales planning, quotas, bookings, compensation automation, quote-to-cash processes, enterprise deal management, and partner program automation. Additional focus areas include M&A Go-To-Market integrations and core capabilities such as master data, pricing, deal approvals, attribution, and revenue reporting.

Translating complex technical and operational concepts into clear executive-level communications and present effectively in leadership and governance forums.

Managing delivery across intake, design, agile development, testing, release, and change management for key Go-To-Market platforms. Lead architecture and implementation of solutions including Salesforce, CPQ/CLM, partner portals, cloud-native apps, quote-to-cash automation, and customer data management. Drive workflow simplification and automation through close cross-functional collaboration.

Acting as a strategic advisor to senior leaders. Establishing governance frameworks and aligning business and technical teams to ensure high-impact, on-time delivery with clear visibility into progress and value.

Leading and developing a high-performing global team of product managers, solution architects, and engineers.

Enabling agentic-AI powered automations that remove friction and reduce manual effort across Sales and Partner systems. Partner with Analytics teams to unlock insights and ensure clean, structured data that supports accurate performance tracking and informed decision-making.

What we’re looking for

Hold a bachelor’s in Business, Engineering, or Information Systems; Masters or equivalent experience is ideal.

20+ years of progressive experience in enterprise applications, Go-To-Market systems, or Sales/Channel operations.

Have demonstrated success leading large-scale initiatives across CRM, CPQ, PRM, CLM, MDM, CDP, and cloud-native architectures. Proven experience in high-growth, fast-moving SaaS and subscription commerce environments.

Have deep hands-on expertise with the Salesforce ecosystem (Sales Cloud, Experience Cloud), AWS technologies, and Zuora CPQ/subscription billing.

Have proven ability to integrate systems across the full revenue stack (ERP, billing, data platforms).

Have extensive understanding of modern Sales and Partner operating models—including quota & territory management, lead-to-cash, and incentive compensation. In addition, exceptional executive communication and stakeholder engagement skills.

Have a builder’s mindset for developing systems in high-growth environments, paired with a passion for frictionless seller and partner experiences through scalable automation.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.