Ridgefield, CT, 06879, USA
23 hours ago
Head of Distribution Network and Branch and Small Business Banking Strategy
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. **Job Description** The Head of Distribution Network and Branch & Small Business Banking (BSBB) Strategy is responsible for leading the strategic direction and operational execution of our physical distribution infrastructure. This role will report directly to the head of Branch and Small Business Banking and oversee the Branch Network Planning, Campus, Workplace Banking, and Customer Goals Coaching teams, ATM, Cash Servicing, and the Physical Asset Optimization team to ensure alignment with our broader business objectives. As a key membership of the BSBB leadership team, the successful candidate will lead a team of professionals and collaborate closely with the company’s top leadership team to further the businesses strategy and execution in delivering best-in-class customer and teammate experiences, drive a culture of inclusivity and accountability, and engage and motivate the platform through a large, transformative journey. The right candidate will ensure U.S. Bank culture is at the forefront of the transformative journey with a strong emphasis on the bank’s values and culture while maintaining a focus on achieving superior business results. This role is pivotal in transforming our physical distribution model to be more agile, client-centric, and future-ready. **KEY RESPONSIBILITIES** + **Strategic Oversight** of the branch network, ATMs, cash management services, and third-party cash solutions to optimize physical asset deployment and utilization. + **Leadership of Branch Network Planning,** ensuring data-driven decisions on branch openings, closures, relocations, and format evolution to meet client needs and market dynamics. + **Management of Campus and Workplace Banking** initiatives to deepen relationships and expand presence in key communities and institutions. + **Integration of Goals Coaches** into the client experience strategy to enhance financial wellness and engagement. + **Optimization of Physical Assets** , balancing cost efficiency with client accessibility and experience. + **Collaboration Across Functions** to unify strategic decision-making with the delivery of essential physical assets, enhancing how and where we serve clients nationwide. + **Client Experience Elevation** , ensuring that all physical touchpoints reflect our brand promise and deliver operational excellence. **PIVOTAL EXPerience, SKILLS, AND EXPERTISE** The successful candidate will have demonstrated success in building and leading high-performing teams. This executive will have experience leading a best-in-class organization, leveraging highly disciplined business, financial, and strategic processes, and demonstrated experience and success enabling business growth in new client acquisition, deepening of client relationships and the development and delivery of exceptional solutions for consumer and small businesses. + **STRATEGIC THINKING** : Strategic thought leader that proactively responds to changing business needs and objectives, while considering implications of business or people related decisions and actions. + **PROJECT MANAGEMENT** : Experience in developing strategies and providing work direction and guidance to a broader team or organization. Ability to make sense out of complex situations, demonstrating intellectual curiosity, and driving outcomes with appropriate levels of governance and controls. + **COMMUNICATION** : Strong verbal and written communication skills, with the ability to effectively build and articulate messages with story-telling technics and detailed points of view. + **INFLUENCE** : Proven history of leading and/or influencing senior leaders and teams by proven results driven through excellent leadership in action. + **PROBLEM SOLVING** : Problem solving orientated, with the ability to recognize needs, anticipate issues, and develop solutions using strong analytical, business knowledge, and financial acumen. + **INTERPERSONAL** : Outstanding interpersonal, influence-management, and communication skills, particularly in building relationships with business leaders and key stakeholders and presenting to senior leaders. + **PROCESS IMPROVEMENT** : Expert level skills in continuous improvement, and data analytics and management, amongst other process improvement skills. + **FINANCIAL ACUMEN** : Experience analyzing data, providing solutions, and recommend action, and regulating spend as it related to overall budget. **LEADERSHIP CAPABILITIES** + **Builds Teams and Talent** : Embraces developing talent; builds and develops teams; strengthens organizational capabilities via talent. + **Drives for Results** : Drives execution, continuously improves the core, and reallocates resources at pace. + **Disrupts & Challenges** : Creates possibilities from new and innovative thinking; generates disruptive change; leads change. + **Leads Innovation** : Encourages innovative thought; challenges the status quo; scales and invests in new ideas. + **Drives Vision and Purpose** : Paints a compelling picture of the vision and strategy that motivates others to action. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) . **Benefits:** Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): + Healthcare (medical, dental, vision) + Basic term and optional term life insurance + Short-term and long-term disability + Pregnancy disability and parental leave + 401(k) and employer-funded retirement plan + Paid vacation (from two to five weeks depending on salary grade and tenure) + Up to 11 paid holiday opportunities + Adoption assistance + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. **E-Verify** U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) . The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $238,765.00 - $280,900.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. **Posting may be closed earlier due to high volume of applicants.**
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