Responsibilities Location Thane West, MaharashtraIN Job ID REQ-055812

Key Account Management (India – 2-3 Strategic Accounts)

Develop and maintain strong, long-term relationships with CXO and senior stakeholders within assigned accounts.Ensure customer satisfaction, retention, and incremental revenue through tailored account strategies.Drive cross-selling and upselling opportunities across product and service portfolios.Prepare and execute detailed account plans, forecasting, and sales reviews.Collaborate with internal teams (service, marketing, product, and logistics) to ensure seamless delivery to clients.

International Market Development (Sri Lanka, Bangladesh, Nepal & Neighbouring Countries)

Build and expand company presence in emerging South Asian markets.Identify, evaluate, and onboard new channel partners/distributors where relevant.Conduct in-depth market analysis to understand customer needs, competitor activity, and growth opportunities.Develop tailored go-to-market strategies for each country, aligned with regional business priorities.Partner with local stakeholders to ensure regulatory compliance and smooth market entry.Drive incremental revenue by converting new opportunities into sustainable business.Support in setting up customer success processes and after-sales service excellence in new markets.

Sales & Revenue Growth

Achieve/exceed annual sales and revenue targets across assigned accounts and international markets.Provide accurate forecasts and pipelines for both domestic and international business.Lead executive business reviews (EBRs) with CXOs and decision-makers.

Market Intelligence & Strategy

Track competitor landscape and industry trends across India and neighbouring countries.Provide market insights to product and marketing teams to shape future offerings.Recommend pricing strategies tailored to local markets while maintaining profitability.

Customer Engagement & Support

Deliver customer presentations, proposals, and solutions aligned to client requirements.Ensure a high standard of after-sales service, building customer trust and long-term partnerships.Address and resolve client concerns promptly and effectively.

Travel & On-Site Engagement

Frequent travel across India and international markets for client meetings, distributor engagement, and market development.Represent the organization in regional trade shows, exhibitions, and customer events.