Head – Process and Quality (AML/KYC) Specialist
UBS
Are you a strategic leader with proven management capabilities in leading and managing a team of 40 professionals? Do you have an affinity for risk, KYC and AML topics and have the ability to shape and drive the culture of large and diverse teams of professionals. As the Head of PQS for Singapore, you will lead the location PQS function, ensuring strategic alignment with front office priorities through reporting to the senior FO leadership. You will oversee a team of PQSSector Leads and members, driving operational consistency, regulatory compliance, and continuous improvement across diversemarkets. This role is pivotal in embedding a strong risk culture, enforcing the PQS service catalog, and ensuring accountability and oversight across the region.
Key Responsibilities and Requirements
• Strategic Leadership & Governance
• Reporting to FO senior leadership to ensure PQS strategy aligns with broader front office goals and governance frameworks.
• Represent PQS in senior leadership forums, cross-functional initiatives, and regulatory discussions.
• Drive the implementation and enforcement of the PQS service catalog across all sectors.
• Operational Oversight & Efficiency
• Centralize PQS reporting and coordination to reduce inefficiencies across diverse markets.
• Ensure uniformity in task execution, documentation standards, and process adherence across all desks and sectors.
• Oversee the PQS Coordinator’s role in managing cross-sector initiatives and quality assurance.
• Champion process improvements and digital transformation initiatives within the PQS function to ensure sustainability and scalability of the processes.
• People Leadership & Development
• Lead and develop a team of Sector Leads and Desk PQS members, fostering a high-performance culture.
• Provide coaching, performance management, and succession planning for the PQS function.
• Promote best practice sharing and continuous learning across the region.
• Risk Management & Compliance
• Ensure robust oversight of KYC/AML processes, including Source of Wealth corroboration, periodic reviews, and related remediation for the front office.
• Coordinate escalations with Legal, Compliance, and Risk stakeholders.
• Monitor and review PQS reports, operational incidents, and sector-level clean-ups.
Client Centricity & Collaboration
Ensure structured and proactive engagement of MTH/CAs to elevate knowledge of KYC/AML requirements, improving rate of first time right.
Key Responsibilities and Requirements
• Strategic Leadership & Governance
• Reporting to FO senior leadership to ensure PQS strategy aligns with broader front office goals and governance frameworks.
• Represent PQS in senior leadership forums, cross-functional initiatives, and regulatory discussions.
• Drive the implementation and enforcement of the PQS service catalog across all sectors.
• Operational Oversight & Efficiency
• Centralize PQS reporting and coordination to reduce inefficiencies across diverse markets.
• Ensure uniformity in task execution, documentation standards, and process adherence across all desks and sectors.
• Oversee the PQS Coordinator’s role in managing cross-sector initiatives and quality assurance.
• Champion process improvements and digital transformation initiatives within the PQS function to ensure sustainability and scalability of the processes.
• People Leadership & Development
• Lead and develop a team of Sector Leads and Desk PQS members, fostering a high-performance culture.
• Provide coaching, performance management, and succession planning for the PQS function.
• Promote best practice sharing and continuous learning across the region.
• Risk Management & Compliance
• Ensure robust oversight of KYC/AML processes, including Source of Wealth corroboration, periodic reviews, and related remediation for the front office.
• Coordinate escalations with Legal, Compliance, and Risk stakeholders.
• Monitor and review PQS reports, operational incidents, and sector-level clean-ups.
Client Centricity & Collaboration
Ensure structured and proactive engagement of MTH/CAs to elevate knowledge of KYC/AML requirements, improving rate of first time right.
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