UMB’s Healthcare Services team delivers healthcare payment solutions including custodial services for health savings accounts (HSAs) and private label, multipurpose debit cards to insurance carriers, third-party administrators, software companies, employers and financial institutions. UMB Healthcare Services is one of the top custodians in the country and is a growing team within UMB, with a focus on an expanding product set along with customized solutions tailored to our partners. This team is critical to UMB’s growth strategy and allows our customers to have a single relationship for their banking and HSA needs. As a Healthcare Services Senior Account Executive for our Client Experience team you will operate as the primary contact for large scale distribution channel partners and other strategically assigned direct HSA clients. You will manage, maintain, and expand the business relationship in order to drive client engagement, retention, and growth. The role is responsible for developing deep relationships with customers building credibility and confidence as a trusted advisor. You will need to gain familiarity with the client's historical needs, as well as the UMB solutions provided over the years. Working in the Healthcare Services division can be exciting, challenging, and rewarding. Our team is helpful, passionate, and well supported from all levels of UMB. We are a performance driven group who is focused on client solutions, growing within the industry, and remaining as a top choice in healthcare services. It is an environment where the associates take pride in their work, support each other, provide the resources needed to succeed, and always work as a team. **_How you’ll spend your time:_** + You will develop relationships with named prospects/customers/brokers building credibility and confidence as a trusted advisor. + You will assess and identify a prospect/broker’s current needs to sell and provide ongoing account management support for the HCS suite of HSA/notional products. + You will prepare and present proposals and account reviews to Healthcare Services prospects and clients. + You will act as primary point of contact the employer and broker, working with UMB’s various systems (including but not limited to HOGAN, Salesforce, & Power BI) and internal team to ensure that the client receives timely response when questions and issues arise. May act as liaison between commercial BDOs and operations or HCS and UMB HSA Service Center. **_We’re excited to talk with you if:_** + You have a bachelor’s degree or relevant experience + You have seven (7) or more years of healthcare, customer service, sales support, or relationship management experience + You possess the industry certifications (ECFC, HSAe,) or ability to obtain within 6 months **Compensation Range:** $57,760.00 - $124,170.00 _The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information_ UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. **Are you ready to be part of something more?** You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. _UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. 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