JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & responsibilities

Reception and Admin Services

Staff management of reception.Greet clients, investors, and visitors in a warm, professional manner, maintaining the firm’s high standards of client service.Ensure that visitors follow appropriate security protocols, including sign-in procedures, and direct them to meeting rooms or offices. Maintain visitors log and manage Security cardsAnswer, screen, and direct incoming calls, ensuring messages are accurately relayed and calls are directed to the appropriate team members or departments.Respond to general inquiries regarding the firm’s services, operations, and team members with discretion and professionalismMaintain the cleanliness and organization of the reception area, ensuring it reflects with the firm's professional imageCoordinate meeting room bookings, ensuring rooms are set up with necessary materials and equipment and confirming reservation detailsCoordinate catering, transportation, and other event-related logistical requirements as necessary.Oversee the stock of office/stationary/pantry supplies and coordinate reordering when neededReport maintenance issues in the office or building to the relevant personnel or contractors.Support basic office administration tasks such as filing, data entry, photocopying, managing incoming/outgoing courier services, newspaper collection, mails collection/distribution.Maintain and manage reception logs and documents related to visitors, incidents, and communication.Provide regular reports on reception activities, issues, or service needs.Ensure that sensitive or confidential information is handled with care and discretion.Adhere to company policies regarding data protection and confidentiality when interacting with guests or managing records.Clean and sanitize tables, chairs, and pantry areas and front of house meeting roomsManage and clean pantry equipment, including refrigerators, coffee machines, and microwaves.Ensuring all pantry equipment (e.g., refrigerators, water dispensers, coffee machines) is in good working condition and addressing any necessary repairs or replacements.Place orders, prepare, replenish, and organize drinks and food suppliesMaintain inventory and manage stock of consumables, including food items, stationery, and equipmentSupport event setup such as changing table layouts and assisting with catering deliveries.Monitor food expiration dates and manage inventory accordingly.Create and update lists for office goods and supplies.Assist with labelling, laminating, and signage printing tasksConduct regular sanitization of high-touch areas (doorknobs, shared stationery)Perform daily safety and hygiene checks in the officeCollect and dispose of garbage according to building regulationsRefill hygiene-related supplies in restrooms and office areasSupport arranging lunch catering servicesOrganize and maintain office storage areasAssist with basic pantry equipment troubleshootingOther duties as assigned

Candidate Specification

Experience

2-years’ experience in Hospitality and/or Tourism sector or related professional areaPrior experience to manage meeting room services is an advantageDiploma from an accredited institutePeople management

Task Skills

Proficiency with Microsoft Word, Excel and PowerPoint.Good command of verbal and written English and Japanese

Personal Skills

Ability to meet tight schedules and deliver high quality of workHigh level of communication and interpersonal skills 

Location:

On-site –Tokyo, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.