GUEST SERVICE TEAM MEMBER Don’t just clock in. Stand out. If you’re sharp, quick on your feet, and serious about growth—this is where you start. At R&L Arciniaga McDonald’s, guest service is more than just handing over food. It’s about owning the moment: solving problems fast, keeping the energy high, and delivering wow-level hospitality—every guest, every time. WHY THIS ROLE MATTERS You are the first impression, the last impression, and everything in between. Our Guest Service Team runs the floor, sets the tone, and drives our reputation. We’re not interested in average. We’re building a team of athletes in hospitality—people who move with urgency, speak with confidence, and think like owners. WHAT YOU GET + Pay: $20/hr + Free meal every shift + $100 referral bonus for everyone you refer that sticks + Leadership training and advancement opportunities + Flexible schedules that support your goals WHAT YOU’LL DO + Manage front counter, mobile orders, kiosk support, and drive-thru handout + Keep the lobby clean, stocked, and guest-ready + Resolve guest issues quickly and professionally + Deliver memorable greetings, service, and thank-yous + Earn positive mentions in VOICE surveys + Work fast, stay sharp, and remain coachable WHAT YOU BRING + You stay calm and clear under pressure + You’re confident, direct, and people-first + You’re reliable, punctual, and take ownership + You thrive in team environments + You maintain a professional appearance and tone + You want growth, not just hours THIS IS YOUR ENTRY POINT TO EVERYTHING This isn’t just a job—it’s a launchpad. Guest Service is where some of our strongest leaders began. You’ll gain real-world experience in customer service, time management, problem solving, and communication—skills that transfer far beyond the restaurant. At RPL McDonald’s, performance is noticed and rewarded. If you show up consistently, take ownership, and stay coachable, you will grow. We’ve promoted team members to shift lead, department manager, general manager, and even into corporate-track roles. Whether you’re building a long-term career with us or learning the fundamentals to fuel your next move, this is where momentum starts. You bring the drive. We’ll bring the opportunity. Requsition ID: PDX_MC_6B2B3D40-831A-40CB-ADAA-594711521EE0_18270 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares. McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.