Job Title

Guest Relations Host (Retail Services)

Job Description Summary

This position plays a large role in creating a first impression of the company and they will be responsible for the first line of response for all visitor and reception management and its associated needs.

Job Description

About the Role:

내∙외부 방문객 응대 및 등록 관리

VIP 고객 맞춤형 지원 및 고품격 서비스 제공

회의실 예약, 회의 준비 및 공간 세팅

식음료 서비스 제공 및 케이터링, 다과 운영

고객, 방문객, 내부 팀 간 원활한 커뮤니케이션 지원

고객 요청 사항 처리 및 고객 관리 매니저 후속 조치 지원

커피머신, 사무용품, 음료 및 다과 등 공급업체 관리

가구, 비품, 장비 점검 및 관련 부서 보고

우편물 및 택배 관리, 회사 주최 행사 지원

About You:

리셉션, 프런트 데스크, 컨시어지 등 고객 응대 경험 (1년 이상)

다양한 문화와 직급의 사람들과 원활하게 소통 가능한 분

문제 상황에 침착하게 대응하며 해결 중심으로 업무 수행 가능한 분

영어로 외국인 고객 응대에 두려움이 없는 분

Microsoft Office 활용 가능자

럭셔리, 항공 서비스, 프리미엄 호텔 등 VIP 고객 서비스 경험 우대

음료 서비스 장비 사용 경험자 우대

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company;

Career development and a promote from within culture;

An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”