Are you looking for a place where meaningful moments are made together? We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Coordinator Customer Relations** , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. **Where great benefits lead to a** **life fulfilled** **.** + Competitive Pay + Medical/Dental/Vision/401K opportunities + Travel discounts + Credit Union Membership + Tuition Reimbursement + Professional Counseling & Family Support + Growth and Development Opportunities *Benefit eligibility will vary by position **As a Coordinator Customer Relations, a typical day** **will include:** + Communicates with preview tour customer via telephone before their scheduled arrival and tour date. + You will offer Concierge-style services to guests coming to stay with us on a promotional vacation package. + Provides detailed information about property amenities. + Engages customers in conversation regarding their stay, property services, and area attractions/offerings. + Identifies special customer needs and arranges to have those needs fulfilled upon customer arrival. + Addresses customers' service needs in a professional, positive, and timely manner. **Guest Experience and Company Standards** + Welcome and greet guests and anticipate and address their needs. + Interact with colleagues and guests professionally and promptly. + Enjoy talking with guests by phone and/or in person with excellent written and verbal communication skills. + Always follow company policies and safety procedures. **To Become a Coordinator Customer Relations:** + Available to work a flexible schedule to include weekends and holidays. + Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. + Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. + Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture