Guest Experience Host - Special Event
IT'SUGAR
It’s Fun. It’s Entertaining. It’s a Special Limited-Time Event!
IT’SUGAR was founded to create an environment that inspires happiness, humor, and pure joy—where guests can laugh out loud without judgment. With over 100 locations nationwide, we bring an unconventional twist to traditional candy retail: bold products, bright colors, loud music, and lighthearted rebellion.
What sets IT’SUGAR apart?
+ The Product – Playful, outlandish candy and gifts.
+ The Ambiance – A vibrant, high-energy environment.
+ The People – Passionate, optimistic, and energetic team members.
Now, IT’SUGAR is partnering with a sweet new brand to present a special limited-time event featuring the best of both worlds. We’re seeking a dynamic Guest Experience Host—our premier “SUGARTAINER”—to deliver a SWEET, memorable experience while promoting both brands.
Event Dates: November 2025- January 2026, including nights, weekends and Holidays (exact dates subject to change)
What You’ll Do
Laugh, dance, and entertain while creating a fun escape for our customers by:
Delivering Exceptional Service
+ Perform as an outgoing, energetic host, blending scripted moments with improvisation for unique guest experiences.
+ Bring IT’SUGARTAINMENT to life—greet, engage, entertain, and thank guests of all ages.
+ Demonstrate effective sales techniques to meet and exceed goals.
+ Suggest new ideas to enhance the guest experience.
+ Assist guests with questions and requests.
+ Maintain a clean, organized sales floor that meets visual standards.
+ Operate POS/register systems to complete transactions accurately.
Maximizing Store Operations
+ Merchandise displays according to visual guidelines.
+ Support special event and promotion set-up.
+ Follow Loss Prevention (LP) policies and report concerns to management.
+ Assist with operational tasks, including salesfloor, backroom, and restroom upkeep.
Representing Our Core Values
+ Live our values: Be Positive, Playful, Present, and a Difference Maker.
+ Collaborate with enthusiasm and a cheerful attitude.
Achieving Sales Goals
+ Fulfill customer requests and suggest complementary products.
+ Use strong selling skills to highlight product features, benefits, quality, and value.
What You’ll Need
+ 18 years or older.
+ 1+ year experience in premium retail or a fast-paced, guest-focused environment (preferred).
+ Outgoing personality with strong stage presence.
+ Optimistic, enthusiastic, and engaging demeanor.
+ Flexible schedule including days, evenings, weekends, and holidays.
+ Comfortable using POS/register and office equipment.
+ Ability to stand for extended periods and lift up to 25 lbs. (50 lbs. with assistance).
+ Performance, acting, music, or dance background a plus.
+ Strong communication, collaboration, and interpersonal skills.
What’s In It for You?
+ Fun at work—dance, sing, and laugh on the job.
+ Flexible scheduling.
+ 30% employee discount.
+ Perk Spot discounts (cell phone, travel, theme parks, etc.).
+ Employee Assistance Program.
Let’s Get Social
+ Website: itsugar.com
+ Facebook: facebook.com/itsugar
+ Twitter: twitter.com/itsugar
+ TikTok: itsugar_official
Por favor confirme su dirección de correo electrónico: Send Email