Shanghai, China
3 days ago
GTMC-Learning Experience Manager - SC-Shanghai

JOB PURPOSE

Provide effective training plan for field-force team and support field force team to achieve GBU/BU business result.

Design solutions according to the needs of business departments, provide standard or customized learning service, actively follow up training and evaluate learning results.

KEY ACCOUNTABILITIES/RESPONSIBILTIES

Support NHT (New Hire Training) work  

−      Cooperate with BU to complete NHT work, assist in revising and updating training courses, track and evaluate training results

−      Track the behavior change of trainees, evaluate the training effect and provide feedback

−      Implement the training plan (involve the standard course and the training program) in the regional

−      In charge of Training Record orderly.

Support GBU/BU related training programs

−      Support BU product strategy training

−      Support standard course training as per Learning Roadmap

−      Support Omni-Channel course training

−      Other ad-hoc training as assigned

Tracking training results

−      Be responsible for the training effectiveness and quality improvement

−      Track the behavior change of target employees/field force team, provide feedback after field coaching as allocated

−      Provide relevant guidance for sales to improve their professional capabilities

Assessment

−      Regularly communicate with BU and update the online test question bank

−      Provide assesment report and communicate with training team and BU in time

−      Based on the assessment report, provide suggestions, carry out and track the implementation

−      DM capability assessment

JOB-HOLDER ENTRY REQUIREMENTS

Education:

Bachelor degree or above

Experience & knowledge:

At least 3 years pharma field force experience

At least 3 years of pharmaceutical field force management experience or market management experience

At least 3 years trainer experience (preferred)

Project management experience (preferred)

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