GSIP Tech Support/Business Manager
General Motors
**Job Description**
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
This job may be eligible for relocation benefits
**Work Arrangement**
**On Site:** The successful candidate will be expected to report to our automotive assembly plant in Lake Orion, Michigan, five times per week, at a minimum.
**The Role**
The GSIP Technical Support/Business Manager plays a critical role in supporting and enhancing the Global Standardized Inspection Process (GSIP) system across the plant floor and is responsible for overseeing the strategic and day-to-day business functions for the quality department. This individual ensures GSIP’s reliability, drives global standardization in inspection practices, and aligns GSIP initiatives with broader quality and business goals. The individual will also ensure that quality initiatives are aligned with plant goals, resources are effectively managed, and performance metrics are tracked and improved. The role will require a blend of technical expertise, strategic thinking, and cross-functional collaboration. In addition, the individual will act as a key liaison between quality engineering, production, finance, and leadership teams.
**What You'll Do**
+ Develop/set up/maintain the GSIP system at the plant
+ Support validation process as required (UATs)
+ Serve as the subject matter expert for the GSIP system, providing technical guidance and troubleshooting support
+ Manage system performance, data integrity, and user access across the plant site
+ Collaborate with IT and engineering teams to implement system upgrades and enhancements
+ Develop and deliver training materials for GSIP users, including team leaders, group leaders, inspectors and quality engineers
+ Monitor and report on GSIP-related KPIs, including inspection accuracy and defect detection rates
+ Lead initiatives to improve inspection efficiency and reduce DRR/DRL losses
+ Align GSIP system capabilities with business objectives and quality standards
+ Manage documentation, SOPs, and audit readiness related to GSIP usage
+ Support change management and continuous improvement programs.
+ Manage budgets, forecasts, and cost tracking for quality operations
+ Monitor and report on cost of poor quality (COPQ), warranty claims, and supplier chargebacks
+ Identify and implement cost reduction opportunities without compromising quality
+ Collaborate with quality engineers, supplier quality, and manufacturing teams to resolve systemic issues
+ Facilitate cross-functional meetings and drive accountability for corrective actions
+ Support staffing plans, training coordination, and resource allocation
**Your Skills and Abilities (Required Qualifications)**
+ 3+ years of experience in manufacturing or quality operations
+ Strong analytical and financial acumen
+ Excellent communication and interpersonal skills
+ Proven ability to work collaboratively across teams
+ Knowledge of automotive manufacturing processes
+ Customer-focused mindset with managerial courage
+ Proficient in tools such as SAP, Sharepoint, Excel, and GSIP
**What Will Give You a Competitive Advantage (Preferred Qualifications)**
+ Bachelor’s degree in business, engineering or a related technical field
+ Advanced degree in engineering or technical discipline
+ Experience managing teams or projects
+ Launch experience
+ Experience with torque management or systems
+ Hands-on experience on the production floor
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .
**Accommodations**
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We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (https://search-careers.gm.com/en/working-at-gm/)**
**Our Culture**
**How we hire (https://search-careers.gm.com/en/how-we-hire/)**
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (https://search-careers.gm.com/en/locations/)
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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