The Global Servcices Department is a service organization dedicated to supporting leaders, members, and the workforice. The Global Tech Support Generalist in Local Unit Support sustains a wide range of policies and procedures for local leaders of The Church of Jesus Christ of Latter-day Saints. Serving as the initial point of contact, this role gathers and analyzes information about the user's issue to answer basic to intermediate questions about operations, policies, procedures, and usage of assigned products to determine the best way to resolve their problem. The person in this role is expected to respond to customer inquiries in an accurate and timely manner using all forms of communication including phone, email, and electronic messages. This position requires fluency in English, and French and will serve priesthood leaders in North America and Africa. 

They will need to work a shift scheduled Monday through Friday from 9:30 am until 6:00 pm Monday through Friday.

This is a full-time (40-hour/week) position. Under current hybrid working arrangements, the person in this position is required to work in the office once a week (as designated by division) or more depending on business needs; therefore, must live close.

Learn more about the GSD HERE!