The Hilton Motif Seattle is looking for a talented Group Rooms Coordinator to join their dynamic team! 

Located on 5th Avenue in the heart of downtown Seattle, this stylish hotel is nestled between Pike Place Market and Union Street and is surrounded by the city's finest restaurants, shopping, entertainment venues, museums, and attractions.  This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views, over 28,000 square feet of meeting space, and 319 newly redesigned rooms.

What will I be doing?

As Group Rooms Coordinator, you would be responsible for processing group reservation information including rooming lists, suites, resumes and billing requirements. Communicates and verifies information between Meeting Planners, Housing Bureaus, Meetings and Conventions and Front Office. Specifically, you would be responsible for performing the following tasks to the highest standard:

Processing reservation request calls as appropriate

Assisting internal and external customers

Coordinating and implementing department activities and projects

Providing clerical support and assistance to management

What are we looking for?

The ideal candidate for this position will have a friendly and tenacious demeanor, the ability to learn new hospitality computer programs and excel in multitasking and completing projects in a timely manner.  This person must demonstrate exceptional customer service and problem-solving skills.

 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

QualityProductivityDependabilityCustomer FocusAdaptability

 

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Company To Work For in the World

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

 

Medical Insurance Coverage – for you and your family (when you avg 80+ hours a month).Vision, dental, life and disability insuranceMental Health ResourcesBest-in-Class Paid Time Off (PTO) – you will accrue up to 18 days/144 hours in your first yearSupportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate). Go Hilton travel discount program: 110 nights of discounted travel per calendar yearMatching 401(k)Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)Career growth and development Team Member Resource GroupsRecognition and rewards programsAccess to your pay when you need it through DailyPay

 

Other Compensation

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountComplimentary meals in the cafeteria while on shiftCommuter Benefit - Unlimited city and county public transit for only $18/mo.Employee discounted onsite parking for only $50/mo.

 

The hourly rate range for this position is $26.50 - $27.00 and is based on applicable and specialized experience and location.