Group Product Manager- TurboTax
Intuit
**Overview**
Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100M customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its innovation track record, customer centricity, and its consistent recognition as a top place to work.
The Consumer Group (CG) is transforming its Product Management function to drive innovation with velocity, customer-centricity, and data-informed strategic bets. Within CG, TurboTax is a >$4.5B business today, yet the opportunity still ahead of us is much larger. Although we deliver a category-leading online DIY tax software for nearly 40M filers, there are still 85M American consumers who spend too much time and money on inefficient and expensive tax prep services.
**What you'll bring**
+ 8+ years of product management experience, designing and delivering world-class software products, with a proven track record of driving significant customer and business impact.
+ Experience building and leading a PM team (2+ years management experience)
+ Deep customer empathy and a passion for solving complex problems; experience with consumer-facing products at scale is highly desirable.
+ Strong strategic thinking and ability to craft a vision and translate it into an actionable, outcome-oriented roadmap.
+ Excellent analytical and data-driven decision-making skills; proficiency in using data to define success, prioritize, and iterate.
+ Demonstrable technical depth and curiosity; ability to engage effectively in technical discussions with engineering and architecture teams. Experience with AI/ML-driven products is a plus.
+ Proven ability to lead and influence cross-functional teams in a matrixed environment, fostering collaboration and alignment.
+ Exceptional communication and presentation skills, capable of inspiring teams and engaging with stakeholders at all levels.
+ Bias for action and experience delivering results in a fast-paced, dynamic environment.
+ Bachelor's degree required; technical degree (Computer Science, Engineering, etc.) or MBA preferred. Equivalent experience will be considered.
**How you will lead**
This Group Product Manager role will lead the Core PM team responsible for delivering our flagship TurboTax DIY product experiences on stationary and mobile web. This team is responsible for driving innovation and experiences to ensure critical tax law changes are understandable and actionable for millions of consumers; innovating on our Core customer journeys to improve conversion; determining how to drive clarity and confidence for users in tax filing; and being the voice of high-quality usability excellence across the product.
The Group Product Manager will be responsible for setting the vision and strategy, prioritizing opportunities, and articulating a clear execution path for delivering these experiences. This role will require partnership with multiple internal organizations including our other PM innovation teams, Engineering, Design, Data Science, Tax, Marketing, Finance, and Customer Success teams.
This role shapes the future direction of TurboTax; represents our Core experiences to leadership and has the latitude to shape and determine the roadmap to meet our customer and business objectives. With the strong brand value and retention of TurboTax, this is an exciting and meaningful product leadership opportunity!
This role is accountable for:
+ Leading the product vision, strategy, and high level roadmaps that will enable us to achieve our customer and business objectives.
+ Partnering cross-functionally to deliver experience improvements and customer and financial targets.
+ Building a high-performance team and culture. Attract world-class talent and lead, develop, and inspire them to innovate on behalf of our customers.
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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