WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Summary:We are seeking a highly skilled and forward-thinking Senior Data Scientist to join our Automation Centre of Excellence within the Research & Analytics team. Expertise in Generative AI and Machine Learning. Adept at leading end-to-end development of high-performance GenAI/ML solutions that streamline complex business workflows and elevate analytical precision. This role demands deep expertise in Data Science, Generative AI (GenAI), Python programming and automation. The ideal candidate will lead the development of intelligent, scalable solutions that automate workflows, enhance decision-making, and unlock business value through advanced AI techniques. Awareness of Microsoft Power Platform is good to have.Roles and Responsibilities:Collaborate with cross-functional teams to identify automation opportunities and deliver AI-driven solutions.Design and implement end-to-end data science workflows using Python, integrating diverse data sources (on-premise and cloud).Lead the transformation of manual, Excel-based processes into robust, governed Python-based automation pipelines.Apply advanced data science techniques including data preprocessing, feature engineering, and model development.Leverage GenAI models (e.g., GPT, DALL·E, LLaMA) for content generation, data exploration, and intelligent automation.Build and deploy applications using Microsoft Power Platform (Power BI, Power Apps, and Power Automate).Integrate systems and automate workflows using WTW Unify.Ensure high standards of code quality, modularity, and scalability in Python development.Implement CI/CD pipelines using Azure DevOps for seamless deployment of data science solutions.Maintain data governance, quality, and compliance with organizational standards.Stay abreast of emerging trends in AI, GenAI, and data engineering to drive innovation.Technical Skills & Tools:Mandatory:Key Skills: Generative AI, Machine Learning, Deep Learning, NLPPython (Data Processing, Engineering, Automation)Libraries: Pandas, Numpy, Seaborn, Matplotlib, Scikit-learn, Tensorflow, Keras, OpenCV, NLTK, Spacy, Gensim, TextBlob, Fasttext, FastApiGenAI frameworks (e.g., OpenAI, Hugging Face, Meta AI, LangChain, LangGraph)Version Control & DevOps Tools: GitHub (CI/CD Actions), Azure DevOpsVersion control systems (ADO/Bitbucket)Preferred:R Programming, Posit Workbench, R ShinyKnowledge of Microsoft Power Platform, WTW UnifyFunctional Expertise:8+ years of experience in data science and GenAI projectsProven track record in deploying GenAI solutions in enterprise environments.Experience in the Insurance domain (e.g., Finance, Actuarial) is a plus.Strong communication skills to engage with technical and non-technical stakeholders.

Educational Qualifications:Master’s degree in Statistics, Mathematics, Economics, or Econometrics from Tier 1 institutionsOR BE/B-Tech, MCA, or MBA from Tier 1 institutions