Job Title: Group Manager, Software Engineering Job Description Job Description Summary We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a dynamic Group Manager of Software Engineering to lead engineering teams for our Generative AI product group. As a Group Manager in Software Engineering at Concentrix, you will lead dynamic teams of software engineers. Your role will be pivotal in driving the development and implementation of cutting-edge Generative AI software solutions while leading our cross-functional teams of backend, frontend, and QA engineers. **Key Responsibilities** + Lead the charge in achieving technical excellence across the development stack, ensuring the architectural integrity and innovation of our platform. + Mentor and inspire high-performing teams, cultivating a culture of excellence, ownership, and an agile mindset. Empower team members to consistently achieve meaningful results and add business value. + Establish clear goals and growth pathways, promoting a culture of accountability and innovation within the team. + Oversee the complete development lifecycle of key features and enhancements, from ideation to deployment, ensuring timely and quality delivery. + Enhance collaboration by aligning priorities and optimizing resource allocation to consistently meet project milestones. + Proactively manage project execution by monitoring progress, identifying risks or bottlenecks early, and implementing strategic solutions to maintain team momentum. + Promote the use of emerging AI tools to boost productivity in development and QA processes. + Drive cross-functional synergy by facilitating effective collaboration among engineers, DevOps, and key stakeholders for seamless integration and rapid product delivery. + Act as a trusted liaison, bridging the gap between technical complexities and business objectives, translating them into actionable insights for all teams. + Foster a culture of openness and empowerment through knowledge sharing, transparent communication, and shared accountability. **Qualifications** + Bachelor's or Master's degree in Computer Science, Engineering, or a related field. + Over 5 years of experience as an engineering manager leading frontend, backend, and QA engineering teams. + Proficient in both JavaScript and TypeScript. + Expertise in web technologies such as React, Next.js, Node.js, and NestJS. + Experience with RDBMS and NoSQL databases, including Postgres, MongoDB, and DynamoDB. + Proficient in Design Principles, including Object Oriented Programming and Functional Programming. + Understanding of the value of a data-centric approach to software engineering and the benefits of a well-architected data ecosystem. + Solid knowledge of AWS and Azure services and infrastructure, specifically for web applications. + Experience in performance optimization, security best practices, and RESTful API design and development. + Proficient in Agile methodologies and project management tools like Jira. + Experience with automated code deployment pipelines using CI/CD tools such as GitHub Actions. + Strong leadership and people management skills, with a proven track record of building and nurturing high-performing teams. + Strong problem-solving and decision-making skills with a focus on achieving results and delivering exceptional user experiences. + Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels. + Experience in startup environments is a plus. + Experience with e-commerce or retail companies is highly beneficial. + Familiarity with modern AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT for accelerating code generation, documentation, and refactoring. + Experience using AI-powered debugging and testing tools for faster issue resolution. + Comfortable with prompt engineering practices to enhance product and team efficiency in interactions with AI assistants and agents. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. The base salary for this position is $142,376 - $195,767 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 08/06/ 2025 \#Concentrix \#linkedin Location: USA, GA, Work-at-Home Language Requirements: Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/) Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: •English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) •Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf) To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) . If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .