Intuit is seeking a highly skilled and experienced Leader of Implementation Experts to join our Customer Success organization, specifically supporting our growing Intuit Enterprise Suite (IES) customer base. This pivotal leadership role is paramount for driving customer value and reducing friction for Intuit's high-value IES accounts. This individual will be instrumental in transforming our customer onboarding experience from its current "fragmented" state to one that is "frictionless". This role directly impacts Intuit's FY25 priorities, particularly around unified onboarding and accelerating time-to-value, ensuring customers quickly realize the benefits of IES.

The Leader of Implementation Experts for Intuit's IES program is a pivotal leadership role responsible for defining, leading, and continuously optimizing the end-to-end implementation strategy for Intuit Enterprise Suite (IES) high-value accounts. The core purpose of this role is to ensure rapid time-to-value, maximize feature adoption, and drive comprehensive value realization for complex business customers, while simultaneously reducing customer friction throughout the onboarding and initial usage phases. This leader will be instrumental in building, managing, and empowering a high-performing team of Implementation Experts, fostering operational excellence and strategic alignment across Intuit's broader customer success ecosystem.