Group Benefits Service Advisor
HUB International
**HUB International** is Canada’s largest insurance brokerage and is dedicated to helping business and individuals evaluate their risks and manage their insurance needs.
We are hiring for **two (2)** **Group Benefits Service Advisor** ! This is a **full-time** position starting as soon as possible at our **Saskatoon** office.
**Duties & Responsibilities include:**
Perform all customer service activities for assigned block of business including, but not limited to:
+ Assist with claims and underwriting inquiries.
+ Provide superior customer service support to clients and advisors with respect to day-to-day administration of their employee benefits plan.
+ Implement and service new group contracts for assigned block of business.
+ Assist clients, advisors and staff to become self-reliant through various training related activities
+ Prepare customized sales, renewal and education presentations
+ Assist clients by explaining or discussing details of group benefit quotations and/or contracts with clients and plan administrators
+ Gather data and documentation to support the sales process
+ Preparation and delivery of requests for proposal, quotations and the annual client renewals
+ Prepare client updates for presentation
+ Assist the Sales Department in all service activities
+ Other duties and special projects as assigned
+ Adhere to Service Level Agreements (SLAs) and Company Code of Ethics and Business Conduct and meet target Key Performance Indicators (KPIs) as set out by Management
+ Utilize the Company CRM system as set out by Management
+ Report to the Executive
+ Oversee and manage Regency’s customer relations management system (Microsoft Dynamics 365) to ensure carrier renewals are provided to Regency Advisors within a reasonable time frame to present to clients.
+ Assist the Sales Advisors in their daily duties as necessary
+ Issuing of travel policies using our corporate sales platform
+ Ensure all electronic files and documents are properly label, files and stored on the corporate website
**Job Requirements** :
+ Life insurance license (if not currently licensed, willing to pass the LLQP exam within the first 3 month)
+ Valid driver’s license
+ Travel, as appropriate, with the client’s best interest as the goal
+ Excellent interpersonal skills
+ Excellent written and oral presentation skills
+ Superior analytical skills
+ Word processing skills, personal computer skills (Microsoft Office – Word, PowerPoint, Excel, Dynamics)
+ Highly organized, work well under pressure, prioritize and meet deadlines
+ Team spirited and desire to contribute to overall organizational success
If you are excited by the opportunity and want to be a part of a team that believes in integrity and service, please click " **Apply Now** ".
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
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