Saskatoon, SK, S7K 3H5, CAN
17 days ago
Group Benefits Service Advisor
**HUB International** is Canada’s largest insurance brokerage and is dedicated to helping business and individuals evaluate their risks and manage their insurance needs. We are hiring for **two (2)** **Group Benefits Service Advisor** ! This is a **full-time** position starting as soon as possible at our **Saskatoon** office. **Duties & Responsibilities include:** Perform all customer service activities for assigned block of business including, but not limited to: + Assist with claims and underwriting inquiries. + Provide superior customer service support to clients and advisors with respect to day-to-day administration of their employee benefits plan. + Implement and service new group contracts for assigned block of business. + Assist clients, advisors and staff to become self-reliant through various training related activities + Prepare customized sales, renewal and education presentations + Assist clients by explaining or discussing details of group benefit quotations and/or contracts with clients and plan administrators + Gather data and documentation to support the sales process + Preparation and delivery of requests for proposal, quotations and the annual client renewals + Prepare client updates for presentation + Assist the Sales Department in all service activities + Other duties and special projects as assigned + Adhere to Service Level Agreements (SLAs) and Company Code of Ethics and Business Conduct and meet target Key Performance Indicators (KPIs) as set out by Management + Utilize the Company CRM system as set out by Management + Report to the Executive + Oversee and manage Regency’s customer relations management system (Microsoft Dynamics 365) to ensure carrier renewals are provided to Regency Advisors within a reasonable time frame to present to clients. + Assist the Sales Advisors in their daily duties as necessary + Issuing of travel policies using our corporate sales platform + Ensure all electronic files and documents are properly label, files and stored on the corporate website **Job Requirements** : + Life insurance license (if not currently licensed, willing to pass the LLQP exam within the first 3 month) + Valid driver’s license + Travel, as appropriate, with the client’s best interest as the goal + Excellent interpersonal skills + Excellent written and oral presentation skills + Superior analytical skills + Word processing skills, personal computer skills (Microsoft Office – Word, PowerPoint, Excel, Dynamics) + Highly organized, work well under pressure, prioritize and meet deadlines + Team spirited and desire to contribute to overall organizational success If you are excited by the opportunity and want to be a part of a team that believes in integrity and service, please click " **Apply Now** ". Department Account Management & Service Required Experience: 1-2 years of relevant experience Required Travel: No Travel Required Required Education: High school or equivalent
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