WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all. 

2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Salary: Annual Salary ranging from £38,000 to £39,175

BENEFITS

28 days paid holiday increasing with serviceExclusive high-street discounts through the Perks at Work portalIndustry-leading Team Member discounts on hotel stays for you, your family and friendsAccess to leadership and development programmes through Hilton UniversityExceptional Career opportunities and wellbeing programmes to help you thrive in the workplaceReward programmes, incentives and team member recognition, as well as long service awards50% off in Hilton restaurants and bars (subject to individual outlets)Refer a Friend SchemeUniforms provided and laundered complimentaryFree meals on shift

 

What will I be doing?

As Group, Conference, and Events (GCE) Planning Manager, you will manage the planning of large programmes The Group, Conference, and Events (GCE) Sales Manager will interact frequently with customers and Guests to learn about their needs and develop relationships from which to earn repeat and expanded business. Specifically, you will be responsible for performing the following tasks to the highest standards:

Maximise all Group, Conference, and Event revenue opportunitiesReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyUnderstand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marketConduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team MemberEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsManage and develop the Group, Conference, and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and companyOrganise hotel promotional activitiesconduct “exit“ meetings/interviews at the end of each event;

 

 

What are we looking for?

A Group, Conference and Events Planning Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Demonstrated previous managerial or supervisory experience in a Reservations and/or Conference and Events Sales function in the hotel/leisure sectorStrong leadership skills to effectively manage and motivate the team to achieve high levels of performance and exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capability and an ability and desire to coach selling techniques to their teamExcellent organisational and planning skillsAccountable and resilientAbility to work under pressureFlexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systemsPrevious experience in the same or similar role

 

 

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company