A Group, Conference, and Events (GCE) Director is fully responsible for the development of the GCE Team and the design of the marketing and sales strategies it uses to increase revenue.

What will I be doing?

This position reports to the Commercial Director.

As Group, Conference, and Events (GCE) Director, you are fully responsible for the development of the Group, Conference, and Events (GCE) Team and the design of the marketing and sales strategies it uses to increase revenue. The Group, Conference, and Events (GCE) Director will promote the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands when appropriate. Specifically, you will be responsible for performing the following tasks to the highest standards:

Analyse competitors' activities and pricing strategiesMaximise occupancy and average rates through well-executed inventory and yield management controlIdentify the most profitable services that the hotel can deliver with quality and most profitablyMaximise all Group, Conference, and Event revenue opportunitiesReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategyUnderstand the competitive marketplace and implement approaches to ensure the hotel stays ahead in the local marketEnsure the Group, Conference, and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contractsManage and develop the GCE Sales Team to ensure career progression and effective succession planning within the hotel and companyBuild strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively

What are we looking for?

A GCE Director serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Excellent oral and written communication skillsAbility to communicate, verbal and in written form, effectively with Management and Ownership groupsExcellent organisation and planning skillsAbility to work well under time pressure and/or demanding travel schedulesExcellent interpersonal skills and a full understanding of professional ethics, decorum and social skills required for extensive interaction with customers, investment owners and business partnersAbility to perform critical analysisStrong experience in hospitality forecasting, pricing and inventory controlStrong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targetsStrong analytical skills to understand key business indicators and competitive trends and develop approaches to these challengesExcellent selling capabilities and the ability and desire to coach selling techniques to Team Members

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systemsPrevious experience in the same or similar role

Relevant degree, in business development or other relevant business field, from an academic institution

 

 

What’s in it for me?

 

Career and development opportunities in Hilton Hotels WorldwideCompetitive Salary & WagesPrivate Health Insurance“Go Hilton” - discounted room rates in Hilton Hotels Worldwide for yourself and your family members & friendsIndoor Parking Privileges Complimentary Dry Cleaning for Business AttireMonthly Transportation FeeComplimentary Shuttle Bus 50% discount on personal food & beverage consumption in the sister hotels. Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)14 days paid paternity leaveOpportunity to make a positive impact on environment and community with Travel with Purpose program

Specifically, we look for demonstration of these Hilton Values:

Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline

What will it be like to work for Hilton?

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!