_Join Our Team as an Emergency Department Greeter_ _Are you a compassionate, people-oriented individual with a passion for helping others? Our hospital is seeking a friendly and attentive Greeter to be the first point of contact in our fast-paced Emergency Department. In this vital role, you’ll provide a warm welcome, assist patients and visitors, and help ensure a calm and supportive environment during critical moments_ **Responsibilities:** + Acts in a manner that supports UPMC's four core values of quality & safety, care & compassion, dignity & respect, and community. + Act as initial contact with customers. Proactively greets and welcomes patients, families and visitors to the hospital and assists with way-finding, escorting, and information as requested. + Demonstrates teamwork through interacting with others to achieve goals while respecting individual differences, sharing credit and accountability for outcomes, encouraging, supporting and actively participating in work activities. + Demonstrates an ability to solve problems through process analysis, communication and innovative thinking to obtain optimum results. + Responds to concerns, request, and complaints professionally and efficiently routes them to appropriate departments. + Generates and completes all applicable forms and necessary communications and assists with paperwork in accordance with daily responsibilities. Schedule: 10am-10pm and 12pm-12am. Rotating days, weekends, and holidays. + High School graduate or equivalent, associate's degree or some college with focus in business or health care related field preferred. + Two years of experience dealing with public or customer service. + Basic experience of windows software and medical terminology preferred. + Excellent interpersonal and written and verbal communication skills required. + Must be professional, responsible and self-motivated. **Licensure, Certifications, and Clearances:** + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal **UPMC is an Equal Opportunity Employer/Disability/Veteran**