Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

The Opportunity: 
As a Graphics Business Manager you will serve as the main point of contact for Smurfit Westrock’s graphics capabilities and be responsible for managing and supporting the business needs of your customers. You will provide differentiated service and strategic value to corporate and local customers by proactively identifying customer needs, providing comprehensive integrated graphics solutions, and bringing to bear the products, services, and cross functional expertise of Smurfit Westrock to meet and exceed your customers’ needs. 

How you will impact Smurfit Westrock: 

Proactively identify new graphic prospects and applications by leveraging market insights and product expertise to drive graphic-related opportunities aligned with Smurfit Westrock’s portfolio.Build and expand a pipeline of graphic-related opportunities in partnership with corrugated sales teams, while ensuring alignment with customer needs and Smurfit Westrock’s comprehensive solutions to drive growth, meet customers’ business needs, enhance customer engagement, and improve WestRock’s position and margin.Create customer growth strategies centered on identified graphics opportunities to drive revenue and/or volume growth within the corporate and local customer baseIdentify and build relationships with new customers utilizing a strategy based on the full breadth of the Smurfit Westrock graphics portfolioBuild and foster relationships throughout the customer organization by delivering high quality products/services, sharing insights, and identifying opportunities to support the customerAnticipate and identify the customer’s graphic needs and growth areas, act as the subject matter expert for Smurfit Westrock graphics capabilitiesSupport and lead special graphics projects and efforts driven by the customers or internally, coordinating with other departments to gather data, execute initiatives, and generate insightsCommunicate the changing needs of customers to internal leadership to ensure Smurfit Westrock solutions align with customers’ needs and industry/market trendsOrchestrate and coordinate all work required to meet and exceed the customers’ needs by engaging Smurfit Westrock cross functional partnerAct as a liaison between the customer and Smurfit Westrock to support the graphics needs of the customerExpand expertise through continuous learning, leveraging training, market insights, and best practices to enhance execution and effectiveness

What you need to succeed: 

Bachelor’s degree is preferredMust have at least 5 years of experience in customer service, sales, finance, accounting.Experience selling/presenting to senior management and key decision makers Must have at least 5 years of experience managing clients in a customer-facing business or in a business leadership role. Demonstrated ability to drive new business developmentSolution/concept sales experience preferred to product salesMS Office Software, Internet-based pipeline management software experienceStrong strategic thinking and financial analysis skill sets with an ability to develop and execute strategies and financial plansPossess effective verbal and written communication skills to build relationships, deliver engaging presentations, and convey complex dataProven track record of collaboration within cross functional teams to achieve goalsWork experience in packaging industry is preferredAbility to travel required 30-40%Moderate PC skills: i.e. MS Word, Excel, PowerPoint, search and navigate the internet, Microsoft apps.Maintains relationship with customers and Smurfit Westrock plant personnel.Basic knowledge and understanding of Occupational Safety and Health Administration (OSHA) procedures.Good written and verbal communication skills.Ability to author accurate and concise reports.Review and/or contribute to procedure and training documents.Communicate effectively with other team members. Follow all required safety procedures. Must have good organizational skills and prioritize effectively. Cover other absent team members as necessary (example team member on vacation).

What we offer: 

Corporate culture is based on integrity, respect, accountability, and excellence.Comprehensive training with numerous learning and development opportunitiesAn attractive salary reflecting skills, competencies, and potential.A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work. Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law. The salary range for this position is $105,000.00 - $175,000.00, depending on your role, level, and location. The benefits for this role may include short-term bonus incentive, health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Your actual pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process.