Company Description

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

Friday-Tuesday, 9-5:30pm

(* denotes an “essential function”)*Utilize appropriate logs and/or tracking software for all presentation work*Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle*Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client’s brand; intake and workflow coordination functions, as needed*Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction*Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions*Communicate with team members, lead, supervisor or client on job or deadline concerns*Meet contracted deadlines for service delivery to our clients*Troubleshoot basic software or hardware problemsHelp to foster a proactive environment of continuous service enhancement and relationship building with the clientPerform Quality Assurance on own work and/or work of others, as requestedAdhere to Williams Lea Tag policies, in addition to client policiesUse equipment and supplies in a cost efficient manner

QualificationsHigh school diploma or equivalentMinimum (1) year presentations experience preferably in a legal, banking or large corporate environmentSkilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skillsFamiliar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples) Strong attention to detail; able to work on multiple projects simultaneouslyAble to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requestsMust have good organizational skillsMust be able to meet deadlines and complete all projects in a timely mannerAbility to handle sensitive and/or confidential documents and informationAble to exercise good judgment to make decisions that conform to business needs and policyGood problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory levelAbility to maintain professional composure when working with immediate deadlinesAbility to work both independently and collaboratively as part of a teamAbility to work in a fast paced environmentAbility to communicate professionally both verbally and in writingMust be self-motivated with a positive attitudeProven customer service skills are required in order to create, maintain and enhance customer relationships

Additional Information

$18/hour

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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RRD is an Equal Opportunity Employer, including disability/veterans