**Description:** 1.确保所有员工遵循品牌承诺并始终提供优异的对客服务 2.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决 3.与客人和同事保持基于良好工作关系的互动接触 4.客户有需求时，确保我们的员工（服务）总是随时能找得到的，员工总是热情地提供优质服务 5.协助餐厅经理达到月度和年度个人目标和餐厅营业收入6.如果您想要申请集团姐妹酒店间的雇佣，请提前与您所在酒店人力资源部联系。 **Qualifications:** 1.同岗位1年经验 2.凯悦背景优先 **Primary Location:** CN-46-Sanya **Organization:** Grand Hyatt Sanya Haitang Bay **Job Level:** Full-time **Job:** Food and Beverage **Req ID:** SAN033211 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.