POSITION SUMMARY:
The Certified Medical Assistant (CMA) I (Trainee) under the direction of the Physician Supervisor, Physician Supervisor, and Clinic Manager, is responsible for providing outpatient ambulatory nursing services to eligible individuals and promoting continuity of care. The position is responsible for the coordination of services, patient education, and preventative health maintenance services to clinic patients. This position is responsible for providing patient care within the scope of practice.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following
Cleans and disinfects exam rooms Assists with exams and procedures under the supervision of a provider Assists patients in filling out required forms Manages patient records and schedules appointments. Handles patient communication and follow-up. Prepares patients for examination & assists when needed Manages and stocks medical supply inventory for the department. Sterilizes medical instruments Assist in the administrative visit planning to include determination of what forms need completion (advanced directive, health history, risk-assessment tools) and give to registration. Follows safety and infection control protocols and proceduresADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
Promotes continuity of care, standardized patient education, and prevention services. Collaborates with health care providers within and outside the Health Division. All other job-related duties as assigned.CONTACTS:
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, Directors, Executives, Board of Directors, customers, and outside vendors/service providers.
PHYSICAL REQUIREMENTS:
The position includes lifting a maximum of 50 pounds. Physical factors include being able to frequently remain in a stationary position and type; occasionally being able to move inside various facilities and office settings, being able to distinguish verbal communications and exchange information, being able to distinguish, perceive, judge, and inspect, or observe details at close and far range, being able to lift, push, pull and carry items up to 25 pounds. Working conditions include occasional exposure to extreme heat/cold, wet/humidity, noise, and air quality. Working conditions include contact with the general public and as such could be exposed to potential hazards. Frequent computer use.
REQUIREMENTS:
Education: High School diploma or equivalent is required.
Experience: One year of patient care experience in a clinical setting is required.
Certification/License: A Medical Assistant Certified in the State of Michigan is required. An equivalent combination of education and experience instead of certification will be considered with the requirement the employee will obtain certification from an accredited Medical Assistant Program within 1 year of employment. Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills, and Abilities: Knowledge of nursing theory, skills, and best practice standards required. Knowledge of tribal organizational policies, tribal services, and tribal service areas is preferred. Knowledge of HIPPA regulations and Health Care Laws is required. Knowledge of Infection Control, Safety Regulations, and Health Care Accreditation required. Knowledge of boundaries, ethics, delegation, and Scope of Practice required. Knowledge of clinical documentation and electronic health records systems is required. Knowledge and ability to use word processing, spreadsheets, and database software required including electronic health record charting. CPR PRO will be required within 3 months of the hire date. Must be able to establish and maintain an effective working relationship with supervisory personnel, coworkers, and the general public. Must have excellent organization skills; organizing work, prioritizing tasks, and managing time. Must be able to work with minimal to no supervision. Must maintain confidentiality. Must be able to work a flexible schedule. Will be required to complete and pass pre-employment and random drug testing. Native American preferred. Must maintain good moral character.