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Job Summary

Optek’s distributed team is responsible for the development, maintenance, and support of critical hardware and software applications used by 20,000+ field technicians to diagnose and repair customer-impacting issues within the Access & Optical Network. Optek also develops and maintains multiple RF and Optical monitoring software platforms.  These tools provide near real-time analysis of Comcast’s 50 million cable modems and associated network components, detect problems, and notify the correct fix agents.  This Engineer 3 will be joining our team focusing on the platform side of our software development team.  

Job Description

This Engineer 3 will be based in either our downtown Philadelphia or Mt Laurel, NJ office, as we have team members in both locations. It is not approved for remote or Virtual hire.

We are unable to provide sponsorship support for this role now or in the future.

Core Responsibilities:

Work with engineering team, product, and user experience to understand new requirements.Refine and estimate new deliverables.Implement new application programming interfaces, backend services, front-end user interface components, and automation tasks to specification provided with the assistance of senior team members.Understand platform usage and assist with production deployments and customer issue triage.Design and develop backend applications that can be hosted on cloud platforms.Design and develop web applications that can function during backend service and internet connectivity interruptions.Develop security features as part of the development and embrace the DevSecOps culture.Use and improve on tools to identify and mitigate production incidents within the defined MTTR (Mean Time To Recover) key performance indicator.Create re-usable web components that can be leveraged by multiple teams, where needed.Create self-contained microservices or application programming interfaces to support the business logic.Use content management systems as applicable and global design patterns and defined coding standards and practices established by the team.Collaborate with project stakeholders to identify product and technical requirements.Work closely with the architects and DevOps Engineers to define the functional and technical requirements.Create insights for managers to track business and operational metrics.Consistent exercise of independent judgment and discretion in matters of significance.Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.Other duties and responsibilities as assigned.

We use numerous cutting-edge technologies including: 

AWS: ECR, Kinesis, SNS, SQS and CloudWatch PostgresDocker/Kubernetes Terraform Docker Go (Golang)

Required Qualifications 

Go (Golang)RESTful web servicesPostgres

Preferred Qualifications (nice to have)

AWSDocker KubernetesMicroservices Git Experience with Agile SDLCFamiliar with web application programming

Soft Skill requirements

Collaborative approach, professional work ethic, and positive attitudeEmpathy and respect, diversity and inclusionStrong at prioritizing their workloadWillingness to learn new technologies and flexibility regarding changes in technical directionAble to balance between maintaining our existing platforms and identifying/implementing enhancementsMotivation and independence to work without a lot of guidanceWilling to learn about our system and how it supports our Field teamQuick learner, self-starting and proactive

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

RESTful Web Services; PostgreSQL; Amazon DocumentDB; Go Programming Language

Salary:

Pay Range: This job can be performed in New Jersey with a Pay Range of $112,564.64 - $168,846.96

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years