By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job Description** **OBJECTIVES:** About the role: The GTM Digital Operations Coordinator is responsible for enabling Operational Excellence within the GDD&T Commercial Innovation and External Experience (CEE) function. Under leadership of the Head of GTM Digital innovation this role will work closely with CEE LT and Operations Leads to: + Assist in managing digital operations to facilitate superior user experiences, effectively leveraging Takeda’s technological tools. + Collaborate to maintain and optimize digital interaction points to boost user engagement and satisfaction + Foster continuous innovation within digital external operations, adopting new technologies to stay at the forefront of digital healthcare. + Monitor and report on potential risks to ensure seamless digital service delivery. **ACCOUNTABILITIES:** + Initiate and plan programs consisting of multiple projects and work streams with medium complexity. + Assist in the planning and execution of team meetings and events, ensuring logistical needs are met and timelines adhered to. Coordinate event materials and follow-up actions for seamless delivery and stakeholder satisfaction. + Maintain training schedules, materials, and records, ensuring associates are well-informed of available learning opportunities. Contribute ideas and support activities to foster team engagement and collaboration. + Draft and disseminate internal communications and updates to ensure alignment across the team. Assist in maintaining content across communication platforms, ensuring accuracy and relevance. + Continuously assess and improves digital processes to enhance external stakeholder experiences, ensuring operational efficiency and effectiveness + Identifies and directs the program and resource priorities that align with business objectives and execute plans that drive toward goal achievement. + Partner with other DD&T and business area leaders across multiple functions to identify and plan major programs and projects. + Assure appropriate prioritization and alignment with the strategy and direction of the organization and that appropriate resources are allocated for their development. + Establishes and manages key relationships across a broad sphere of influence in a matrix organization. Manage the overall relationship between CEE and several major business areas. Communicates with executives and managers in these areas on a regular basis to understand high-level requirements, address issues, manage expectations and review project status. + Ensures programs and projects are delivered in accordance with all applicable compliance requirements, e.g. GxP. + Monitor the market to gain knowledge and understanding of emerging operations knowledge and implement best practices and continuous improvements. **EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS:** Required: + Bachelor’s Degree or High School with 3 years Digital, Technology Operations experience + 2+ years relevant experiences; exposure to project management principles + Extensive experience partnering with multiple stakeholders to plan and deliver programs. + Extensive program/project management experience + Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner. + Ability to utilize data collection, analysis, maintenance application and refinement methods to make fact based decisions. + Ability to analyse a wide variety of data and make appropriate decisions. + Ability to set priorities, develop workflow processes. + Ability to write and speak in the English language Desired: + Exposure to pharmaceutical industry and experience. + Takeda Operations – comprehensive understanding of Takeda’s operating structure and methods **Locations** IND - Bengaluru **Worker Type** Employee **Worker Sub-Type** Regular **Time Type** Full time