Gurgaon, IND
4 days ago
GM - Business Solutions
**Job Summary** Independently manage the Quality function across multiple projects Responsible for maintaining the quality across multiple running projects Responsible for people Management Staffing SLA performance management Development coaching of Leads Team Managers Drive Quality Improvement initiatives process improvement initiatives Responsible for overall motivation and morale of the group Responsible for customer Satisfaction resource utilization project profitability and quality and Process ma **Responsibilities** Practical knowledge of technology products and maps domain areas Project Management and estimation skills Exposure to Quality tools evidence of bringing about significant process or quality improvements Analytical approach to problem solving should be comfortable handling large data sets and be able to discern problem areas Strong People Management skills good motivator Good understanding of the domain Excellent communication skills Should have interacted directly with the customer and directly responsible for the function for at least 5 years Good understanding of quality and Process frameworks Risk analysis and mitigation skills Basic understanding end user operational and technological knowhow of online maps and their uses for navigation information and other location based services Ability to manage multiple short to long term projectsprograms of varying dynamics within online maps space and should be able to plan prototype execute new projects workspaces and technical specifications with an eye to sustain add value and grow the business unit Comfortable dealing with rapidlyevolving work environment Strict adherence to deadlines with understanding work productivity and efficiency Willing to work in a shift based work schedule Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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