Global Workforce Screening team is part of Global Security at JPMorgan Chase and responsible for screening.  Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm’s assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.

As a Business Analysis & Reporting Specialist in the Global Workforce Screening team, you will be responsible for conducting background checks on new hires and rescreening of current employees and contingent workers. You will use your analytical skills, adaptability, and decision-making abilities to assess evidence and ensure consistent evaluations. You will stay abreast of relevant policies, regulations, and guidelines, and regularly update your knowledge to ensure decisions are compliant and well-informed. This role provides an opportunity to protect the firm’s assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.

Job Responsibilities:

Review complex work and decision-making based on evaluation of evidence and applicable criteria. Conduct deeper investigation and analysis on screening related mattersManage fingerprint subscriptions, partner with internal stakeholders.  Process complicated alerts and engage hires for additional information, when needed. Maintain comprehensive documentation of investigations and decisions, and prepare reports for management review and decision-makingReview & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines. Maintain working knowledge of automated processes supporting workflowMaintains In-depth understanding of methods, systems, and procedures gained through significant hands-on experienceSolve problems and share ideas for improvementUtilize sound judgment; act with integrity; protect our company, clients and customers

Required qualifications, capabilities, and skills

Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processesAbility to manage case load within Service Level Agreement and identify potential escalationsPossess skills to manage and resolve data related issuesAbility to evaluate options and make informed choices based on overarching principles or guidelinesDemonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervisionOutstanding written/verbal communication skills and proficiency in Microsoft officeQuickly learn and understand US regulations, criminal justice system and US credit reports; execute against documented processes and procedure with minimal supervision

Preferred qualifications, capabilities, and skills

Work experience in banking or financial services industry Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with processTime management and organizational skills and ability to work under pressureMust be able to maintain a high degree of confidentiality