Global Technical Sales Program Manager
Cisco
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
We are looking for a Program Specialist to support and manage critical initiatives and programs in Global Technical Sales (GTS). In this role, you will work with cross-functional teams, including Global Sales, Global Field Enablement, Customer Success and Experience, Go-to-Market Operations, and Products and Technology.
You’ll be asked to support GTS Program Leaders and key initiatives for Global Technical Sales but also proactively identify key gaps in process to help optimize results.
As our Program Specialist, you will play a key role coordinating across teams to ensure the success of GTS initiatives and help drive results and meet objectives. This is a fast-paced, continuously evolving environment.
What You’ll Be Doing:
+ Program Management: Support and help drive strategic programs on behalf of Global Technical Sales from conception to completion, ensuring alignment with business objectives and timelines.
+ Rhythm of the Business: Establish and maintain the rhythm of the business by developing and optimizing operating processes that support effective decision-making and execution.
+ Stakeholder Engagement: Collaborate with various leaders and stakeholders to define program objectives and outcomes.
+ Planning and Metrics Support: Assist in the coordination of the annual planning process, ensuring alignment with strategic objectives and resource allocation as well as tracking metrics and results on an ongoing basis.
+ Data Analysis: Utilize data-driven insights to inform strategic decisions and track program performance.
+ Risk Management: Identify potential risks and develop mitigation strategies to ensure program success.
+ Communication: Develop clear and concise communication plans to update stakeholders on program progress and outcomes.
Who You Are & What Makes You Qualified:
+ BS/BA degree or equivalent work experience.
+ 3+ years in an operations or strategy role working with go-to-market functions, or 3+ years in solutions engineering with a history of driving business initiatives.
+ Excellent communication and presentation skills, including creating content for diverse audiences.
+ Experience with fiscal and strategic planning, including leading cross-functional planning workstreams.
+ Proven program management or project management experience.
+ Ability to coordinate cross-functional teams and hold stakeholders accountable.
Preferred Skills:
+ 2+ years of experience in the software or technical consulting industry.
+ Familiarity with advanced project management tools and methodologies
+ Demonstrated ability to adapt to a fast-paced and changing environment.
+ Experience in supporting software product launches or managing more complex go-to-market operations.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Salary Range: $130,000-$175,000
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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