With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

PURPOSE OF THE POSITION:

Provides diversified operational and administrative support to the Manager, Global Properties - Americas at Shared Services Costa Rica Office and to broader team as needed. This role will manage guidance for local events and event planning, create, develop and manage team website content, and will interface with all levels of the organization, especially senior management in LACRO. General office support with a variety of facility management related tasks. Maintenance forecasting, procurement processes, occupancy planning as well as additional duties as requested by Manager.

MAJOR RESPONSIBILITIES:

Event planning (virtual/local/off-site)

Events planning coordination and execution (e.g., Day of Prayer, Christmas Luncheon, Town Hall, SSCR Anniversary, etc.).Provide support to the chapel committee as needed. Supporting the organization’s different business units with hospitality, new hire orientation, and guidance support for on-site meetings hosted at Shared Services Costa Rica facility.Provide guidance for the event requested, prepare meeting room set ups, logistics note as needed, support the hosting team/staff through the process.

Safety and Security

Work directly with the Occupational Health Consultant and maintain safety plans for the Shared Services Costa Rica facility.Maintain the Occupation Safety plan (required by local government) for security and emergency preparedness documents for fire safety, drill evacuation / emergency action plans, first aid/CPR/AED training,Crisis Management Plan creation and sustainability and other training documentation. Establish and review annually Safety risk assessments and Return to Office assessments.

Administration

Assist Manager with operational andadministrative ad-hoc requests.Responsible for developing (design & creation), modify, and maintain site content of the Shared Services Centre Costa Rica website

Facilities Maintenance and sustainability

Work closely with Manager in forecasting office improvements based on VOC, and needs. Maintain care and upkeep of facilities and equipment. Supervise work assignments performed by technicians, vendors and contractors.Act as Janitorial services point of contact and supervision.Maintain occupancy report local/global.Environmental support: maintain and record onsite recycling and transport recyclables monthly to the recycling center.Repairs/Maintenance support: scheduling, tracking, supervising the work and reporting to the Manager once it’s done.Space planning, reconfigurations for room, meeting or office space.Floorplan creation and maintenance according to the space occupancy requirements.Partnering with P&C on/off-boarding for WV staff: creation of site access, parking tags for new hires as needed.Be solution oriented and resourceful to handle ad hoc tasks requested by Corporate Services Regional Manager.Procurement of goods and services needed to maintain the Shared Services Costa Rica office and payment processes for area and guidance in the process for other business units as needed.

Customer Support

Receives all office requests via email/ticket follow up /closing the request.Provide Travel Support: accommodation andtransportation using wvcentral guidelines to gather the information for the user and send the preferred options as needed.Guest services: partnering with other LACRO region offices NO, RO, WVI staff. to provide support such as office space to work, meetings, and guidelines for staff to feel safe and comfortable at our worksite.

REQUIREMENTS:

Bachelor’s or University degree in business or related field, or 3-5 years relevant experience in facilities managementLean Six Sigma, Yellow belt or higher preferred.Proficiency in Microsoft suite of toolsExperience in coordination of executive meetings and catering needsExcellent organizational planning, communication and interpersonal skillsAbility to work independently and respond quicklyFluent in English (writing, speaking, reading).  Secondary language preferred but not required.

Applicant Types Accepted:

Local Applicants Only