**Global Process Expert – Customer Master Data Pricing & Commercial Conditions Administration** _Location: Barcelona - Spain_ _Type of work: Full Time_ **Our Team** Our Order to Cash (O2C) team aims for excellence, equipping Sanofi with a robust core model, seconded with best of breed digital solutions embedding artificial intelligence and machine learning functionalities. Our international presence, our ambition to become a global reference player for all order to cash related processes mean that our team works on a variety of projects with opportunities for a rich mix of work. This leads to a challenging and stimulating professional experience full of growth and learning. **About the job** Global Process Expert – Customer Master Data Pricing & Commercial Conditions Administration acts the core model guardian in the coordination of activities to ensure best and harmonized practices are adopted by all Local /Regional/Hubs teams. He/She drives change management and embarks the impacted people to secure adoption and relevancy of the Core model evolution, identifies risks and discrepancies and develops adequate actions plans to mitigate them, recommends improvements, and monitors till implementation. **Main responsibilities** **Core model** + Contribute to the Design, development, maintenance, simplification, optimization, and improvement of core model processes in collaboration with regional leads/Hubs and Customer Master Data Global Process Lead + Contributes to improve service to customers through the proper maintenance of commercial conditions and pricing master data and customer attributes (customer group, customer hierarchy, …) + Responsible to build strong partnership with Global and Regional Trade & revenue management teams to ensure a deep level of Commercial policy understanding and consistent commercial terms framework implementable in the different systems + Responsible to develop and to implement internal controls to ensure that the terms of the contract is well approved in the commercial policy framework + Execution and monitoring of the credit note issuance of settlement request for off invoice contract (including API Trade marketing service invoices and chargeback process) + Processes in Customer Master Data management area include: + Customer creation and maintenance + Maintenance of approved gross price list in the system based on the commercial policy template + Maintenance of On and Off invoice contracts including payment terms + Create Settlement Request for off-invoice contract and monitor the process of the credit note creation, Trade marketing service invoice issuance and Chargeback process + Manage request for contract modifications according to commercial policies agreement + Maintenance of the transactional Master Data influencing the order process (transportation group, rounding, …) + The Core Model mainly comprises processes, technology landscape, RACI, interaction model business rules and KPI’s + Collaborate on the change definition in policies and procedures supporting optimized and standard processes **Core model adherence/audit** + Build and maintain stakeholder relationships across all geographies and drive standardization of processes + Lead the preparation, conduct, and follow-up audit across all geographies the core model adherence + Review and discuss and support in approval of exceptions to the Core Model with the regions + Utilize dashboards and other enhanced visualization capabilities to illustrate historical trends and document and report detailed observations, instances of non-compliance and improvement opportunities **Global projects and initiatives** + Ensure iO2C Core Model components are well understood to perform an effective implementation + Deliver projects across all regions, notably technologies implementation + Own the business case for the relevant project incl. its implementation impact within iO2C P&L + Support neighbouring functions projects & other global initiatives impacting the Service Line **About you** **Experience** **5 to 10 years of process knowledge of Pricing, Contract management and Customer Master Data Pricing & Commercial conditions processes and contracting tools related** + Deep knowledge in Commercial policy, Trade agreement On and Off invoice, Tender Management, Pricing policy and maintenance, GtN allocation, Accrual management and Settlement (essential) + Strong understanding of the overall Order to Cash and Supply Chain E2E processes + Good knowledge of pharma business commercials, Trade Environment, Finance & business modelling **Soft skills** + Effective collaboration skills with peers, stakeholders and partners across the organization + Ability to develop high-quality presentations + Strong customer orientation + Strong Networking & communication skills + Positive, open-minded, customer centric and problem-solving attitude **Technical skills** + Strong analytics skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy + Hands-on experience of SAP (essential) in S4 Hana preferably, MDG, Contracting tool (Vistex, Condition Contract Management modules) (essential) + Knowledge of Microsoft Office and expertise of MS Excel (essential) + Strong analytics skills with the ability to collect, organize, analyse, and disseminate information with attention to detail and accuracy **Languages** + Fluent in English (minimum of strong B2 level required) **Pursue** **_Progress_** **. Discover** **_Extraordinary_** **.** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! \#LI-Hybrid **Pursue** **_progress_** **, discover** **_extraordinary_** Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) ! Global Terms & Conditions and Data Privacy Statement (https://www.sanofi.com/en/careers/global-terms-and-conditions/) Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions. With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting www.sanofi.com or via our movie We are Sanofi (https://youtu.be/96EwNjb1TLo) As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live. All in for Diversity, Equity and Inclusion at Sanofi - YouTube (http://www.youtube.com/watch?v=SkpDBZ-CJKw&t=2s)