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Kyriba is a global leader in liquidity performance that empowers CFOs, Treasurers and IT leaders to connect, protect, forecast and optimize their liquidity. As a secure and scalable SaaS solution, Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyriba’s real-time data and AI-empowered tools empower its 3,000 customers worldwide to quantify exposures, project cash and liquidity, and take action to protect balance sheets, income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability, so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information, visit www.kyriba.com.

Role Overview

The Mid-Market Program Manager for Product Solutions & Delivery is a strategic and execution-focused role, designed to accelerate Kyriba’s growth in the mid-market segment. The person will own the structure and delivery of our solution for mid-market customers, with a strong emphasis on improving bank connectivity, time-to-value, and overall customer experience. This role will work cross-functionally with Product, Professional Services, Customer Success, and Marketing, while also engaging externally with bank-side product and connectivity teams. The ideal candidate combines domain knowledge of treasury management systems, bank connectivity protocols (e.g. H2H, SWIFT, APIs), and financial data integration workflows with strong program management and stakeholder coordination skills.

Key Responsibilities

Strategic Planning

Shape the mid-market product solution strategy in alignment with the GM, Product Strategy, and market demands

Track regulatory and technology shifts (e.g. ISO 20022, open banking, PSD3) and integrate them into the solution roadmap Solution & Delivery Design

Define scalable onboarding, delivery, and implementation frameworks tailored to the mid-market segment

Act as Kyriba’s internal domain expert on bank connectivity formats, protocols, and solutions for the mid market customers

Lead simplification and standardization efforts across our mid-market offering

Execution & Cross-Functional Enablement

Collaborate with GTM & Marketing to align packaging, messaging, and delivery capabilities

Partner with Customer Success to co-create playbooks, lifecycle programs, and customer health frameworks

Maintain a continuous improvement loop informed by internal feedback and customer outcomes

Bank & Partner Engagement

Serve as lead contact for mid market product and connectivity teams at banking partners

Troubleshoot integration roadblocks in coordination with external and internal teams

Performance Tracking & Governance

Establish and monitor key metrics: time-to-value, activation rate, implementation consistency

Feed insights into the broader mid-market strategy to ensure the solution remains aligned to the needs of the segment and can be delivered efficiently at scale.

Candidate Profile

Strong program or project management background in SaaS and/or fintech, in particular within the mid-market customer segment (e.g. low-touch delivery frameworks)

Experience with bank connectivity protocols (e.g. SWIFT, Host-to-Host, APIs) or treasury integrations

Ability to align diverse stakeholders across Product, Sales, Marketing, PS, and CS

Excellent communication and structured execution capability in fast-paced environments

Experience engaging with external partners, including banks