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Job OverviewAs part of the Banking, International, Client, & Legacy Franchise (BICL) Learning team the Learning Adviser will be responsible to align and drive learning excellence for Citi’s Global Markets franchise across APAC, the Middle East and Africa (MEA). This role will collaborate closely with senior regional leadership in Global Markets and Human Resources to identify learning needs for this business segment and deliver comprehensive learning solutions that are aligned with existing enterprise offerings. The role will also have learning coverage for the Hong Kong and Australia & New Zealand locations, working closely with country management to ensure Citi understands its learning compliance risks and meets its regulatory mandated learning objectives. The role reports to the Head of Learning Advisory for APAC & MEA.
Commercial awareness and subject matter expertise are exercised by the role to consult with and influence stakeholders to align the global learning agenda on people development initiatives for the Global Markets employees.
Responsibilities:
Understand business and HR priorities for Global Markets and identify opportunities to translate these insights into executable learning solutions for capability building and performance improvement
Partner with the Global Markets Head of Learning to drive global learning agendas and consult them on geography specific needs.
Support the Hong Kong and ANZ Human Resource teams in managing regulatory audits/inspections and ad hoc requests for learning related data and actions.
Leverage existing learning solutions to deliver against regulatory learning needs or design new learning solutions when required in partnership with relevant global learning SMEs
Establish trusted relationships with Human Resource and Global Markets Leaders to consult and provide learning advisory support
Manage stakeholders across the locations and functions in your portfolio, and offer learning development advisory as a part of their overall people strategy
Measure the effectiveness of learning programs and initiatives to drive continuous improvement and impact. Market, evaluate and communicate the impact of initiatives with HR and Global Markets leadership
Adopt a data driven approach in the design and delivery of learning solutions and initiatives
Work towards certification to facilitate programs in the areas of leadership and professional development, and support the Leadership Development team in delivering global programs in country when required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment
Qualifications:
At least 12 years of relevant learning and development experience with a track record of managing relationships with senior leaders.
Experience working across regions, cultures, and geographies within a large financial services or regulated multinational organization will be preferred
Strong advisory and execution skills with the ability to align learning and development initiatives with business objectives to drive measurable results
Proven track record of designing and implementing successful training programs
Strong project management skills, with the ability to manage multiple projects simultaneously
Strong foundational understanding of Artificial Intelligence and Machine Learning concepts and their practical applications, coupled with a proactive approach to continuous learning in this domain
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels, and training delivery/facilitation experience will be preferred
Proficient in Microsoft Office and experience with learning management systems
Education:
Bachelor's degree preferred
Additional certifications in learning & development are a plus
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Talent, Development, Learning & Engagement------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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