## About the Role We’re looking for a strategic and analytical Global Marketplace Manager to join our Groceries & Retail team within Global Operations. You’ll help shape the experience of our delivery partners and ensure we have the right supply to meet growing demand. This role focuses on the entire earner lifecycle—from onboarding to retention—and on driving improvements to boost performance and reliability. You’ll work cross-functionally with Product, Data Science, Engineering, Finance, and regional teams to turn data into actionable strategies. We're looking for a self-starter with a builder mindset—someone curious, resourceful, and ready to drive impact in a fast-paced, high-ownership environment. ## What You’ll Do - Lead the earner lifecycle strategy: Map the full journey of delivery partners—from onboarding through to top performance. Identify pain points and opportunities for improvement and targeted support. - Improve earner proficiency: Create and scale initiatives that help earners become more efficient and reliable. Develop and define frameworks for measuring success, and partner with Product to embed them into our platform. - Build connected insights: Integrate data across platforms—product analytics, ops dashboards, finance systems, experimentation tools—to generate insights that drive decisions. You’ll need to build the right datasets and pipelines from scratch. - Use SQL as your power tool: You’ll regularly use SQL to extract, transform, and analyze large datasets. Strong proficiency is required; a SQL test is part of the interview process. - Enhance marketplace performance: Monitor key reliability and engagement metrics. Identify trends, diagnose issues, and lead structured problem-solving to maintain a healthy supply-demand balance. - Drive cross-functional alignment: Partner with Product, Tech, Regional Ops, and Strategy to align on priorities and drive scalable, global solutions that serve both the business and earners. ## What You’ll Need - A minimum 3 years of experience in marketplace operations, product analytics, strategy, consulting, or similar roles in tech, logistics, or fast-paced operational environments. - Strong SQL skills: Ability to write complex queries independently to work with large, diverse datasets. - Experience building data systems or pipelines from scratch, and transforming data into actionable business insights. - A strategic thinker who also delivers with precision. You can zoom out for long-term vision and dive into the details when needed. - Proven ability to work cross-functionally and influence stakeholders without formal authority. - Strong communication and storytelling skills. You know how to turn data into a compelling narrative that drives action. ## Bonus Points - Experience in a two-sided marketplace or delivery platform. - Familiarity with experimentation platforms, proficiency models, or lifecycle marketing analytics. - Fluency in Python or experience with data visualization tools such as Tableau or Looker.    Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together. Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).