London, United Kingdom
5 hours ago
Global M&C Strategy, Transformation & Operations Senior Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

 

Our ambition is to transform the Marketing and Communication (M&C) function – making it a truly metric-driven capability that enhances BCG’s performance. As a key member of the Global M&C Transformation team, you will play a critical role in designing, enabling, & driving change for major initiatives that are central to our transformation agenda.

 

Your key responsibilities will be:

Lead and drive global M&C transformational initiatives & projects of significant complexity, supporting M&C teams in framing and setting goals and milestone across a variety of domains (e.g., editorial, social media, events, earned media, paid media ...) and units (Global Marketing, Practice Area marketing, Regional & Country marketing)Gather, analyze, & synthesize data from multiple internal & external sources (e.g., marketing KPIs, financial, HR, benchmarks, desk research) to generate insights, hypotheses & recommendations for assigned transformation workstreamsAs needed, conceptualize and document new governance processes and tools to fill gaps of existing operating modelPresent status updates, findings, insights, & recommendations in a compelling way (Excel models, PowerPoint reports, structured storytelling) to senior stakeholders, including M&C leadership & BCG leadershipOrganize, facilitate, & document next steps across meetings; identify interdependencies and proactively flag and resolve issues across teamsDrive stakeholder interactions (from Global/PA/Geo Leads to operational teams) to ensure alignment towards goals and proposed changes, ensure adequate contribution in progressing transformation programs and enabling effective implementationAs needed, support own team across other Strategy- and Operations-related initiatives, e.g. preparing presentations for BCG leadership, M&C financial planning, augmenting Function's HR agenda, advancing the Function’s GenAI roadmap ...Partner closely with business partner (HR, Finance, L&D ...) and other non-M&C teams to both support progress of transformation programs as well as contribute to operations programs

 

YOU’RE GOOD AT

Creative yet critical problem solving to design clear change goals despite lack of domain-specific knowledge within a demanding context (tight deadlines, fast program pace, small and busy teams)Assertiveness & empathy to build cross-functional relationships across a matrixed organizationStrong and rigorous analytical thinking to frame and test logical assumptions for potential changes and future impacts despite gaps in objective data or implementation evidenceRunning complex data analyses (XLSX modelling), testing complex sets of assumptions and translating analytical outputs into practical actionable recommendations for Leaders and operational teamsWritten & verbal communication with clarity & impact; structuring insights to tell a story & inspire action for a wide variety of audiencesProactivity in driving and adjusting pace of own work and other teams’ change by structuring and iterating plans & KPIs in response to evolving priorities and market contextPositive, curious and can-do attitude that inspires collaboration among team members & stakeholders, even in dynamic and uncertain environments

What You'll Bring

5+ years in consulting/change management/transformation/executive chief of staff roles (strategy consulting experience in a top-tier global firm strongly preferred)Demonstrated experience designing & delivering change management programs, including communications & stakeholder engagementProven analytical skills with the ability to logically problem solve and gather insights from data and translate them into reasonable and actionable recommendationsExperience interfacing with C-level stakeholders & their leadership teamsStrong mastery of PowerPoint, with proven ability to craft CxO-ready presentationsStrong proficiency in Excel for structuring & evolving complex and dynamic modelsAbility to thrive in fast-paced, ambiguous contexts while consistently delivering to a high standardHands-on experience with collaboration & project management tools (e.g., SharePoint, Trello, Slack)

Who You'll Work With

Global M&C Transformation Senior Director/Director, BCG’s Head of Global Marketing, Chief Marketing Officer, Chief Communications Officer, Marketing Leadership Team, & the Functional teams within M&C (e.g., Finance and HR Business Partners & other parts of BCG, including the Practice Areas, the Regions, and other Functions).



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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