The Global Head of Syndicate Middle Office will be tasked with oversight across 6 sites and approximately 45 employees, overseeing day-to-day operational activity, and maintaining a strong focus on risk & control and client service. Both Equity Capital Markets (ECM) and Debt Capital Markets (DCM) businesses are going through a period of volume growth whilst undergoing a multiyear technology transformation. The candidate will be expected to partner with our business & technology stakeholders to drive priorities on both fronts. Organizational Oversight: + Oversee and lead daily core operations, championing a proactive culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis + Perform Front to back Roles and Responsibilities review to define the target operating model between Middle Office, Settlements, and the Business + Develop an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required Stakeholder Engagement: + Acting as key point of contact representing ECM/DCM Operations groups to internal and external stakeholders + Continued engagement and face off with a range of senior Business, Technology and Operations partners + Supports and partners with the Business to facilitate a growing and expanding client base People Agenda: + Coaching and mentoring our People. Providing direction, feedback, support, and encouragement for career development + Implementing a successful People and Engagement strategy to help attract, develop, retain, and recognize our global workforce + Promoting a culture of continuous improvement and cultivating a robust service and control environment Organizational Transformation: + Leading a series of Control and Automation initiatives to deliver on the Target Operating Model + Lead the inflight automation agenda to deliver strategic initiatives which reduce Operational Touchpoints thus reducing processing and payment risk. + Evaluate then evolve existing Control environment, Regulatory filing & Monitoring Capabilities + Active engagement and thought leadership in the development and implementation of multi-year operations strategy for Syndicate Operations, in partnership with the Business and Technology stakeholders **What we will need from you:** + Extensive Settlements experience across ECM and DCM + Significant experience in Tier 1 global financial institutions with strong experience in either Equity and / Debt Markets Middle Office or Operations + Experience of running a Global team + Experience delivering target operating model initiatives spanning multiple years in a fast paced, large global financial services firm, ideally in an operations organization + Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology + Strong, influential communicator who is articulate and concise, demonstrated success interacting with senior management both in the business, corporate functions as well as the Operations, Business and Technology environments + Strong risk management and control mindset + Provides evaluative judgment based on analysis of information in complicated, unique, and dynamic situations; draws on diverse range of internal and external sources + Self-reliant, good problem solver, results oriented + Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint. \#LI-COF ------------------------------------------------------ **Job Family Group:** Operations - Transaction Services ------------------------------------------------------ **Job Family:** Transaction Capture Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.