M\u00FCnchen, Germany
15 hours ago
Global Head of Customer Engagement and Business Value Consulting (f/m/d)
Location: München, Germany

We say HI*

*Human Intelligence – Welcome with Team Thales!

Thales in Germany is part of an internationally leading technology group in the defence and security, aerospace as well as digital identity and security markets. In a world characterised by uncertainties, we ensure that our customers, partners and employees can pursue new paths with confidence. For a future we can all trust.

Say HI* – to your career as

Global Head of Customer Engagement and Business Value Consulting (f/m/d)

(R0294095)

At the site Munich

In Munich you will encounter solutions related to digital transformation using cloud, data and software. This is the right place for you if you want to help us making digital services, identities and transactions secure and reliable. Join the Thales expert team which ensures as global market leader in digital security that billions of people worldwide can use trusted digital services. We are happy to have you on board!

Your mission

Lead and grow a global team of Customer Engagement and Value Selling experts, including recruitment, goal setting, performance reviews, and team development

Drive strategic customer engagements and value assessments to support complex enterprise sales opportunities across regions

Gather and consolidate market and customer feedback to influence product development and ensure continuous improvement of the Software Monetization (Sentinel) solution portfolio

Collaborate closely with Sales, Product Management, Marketing, and other stakeholders to define and implement customer-centric engagement strategies

Conduct discovery workshops and deliver high-impact C-level presentations to uncover customer needs and align solutions to business objectives

We are looking forward to

Bachelor's degree in Electrical/Computer Engineering, Computer Science, or a related field (or equivalent combination of education and experience)

10+ years of B2B technology sales experience with a strong track record in selling complex enterprise software solutions and achieving performance targets

Exceptional communication, presentation, and interpersonal skills, with proven ability to build and lead high-performing global teams

Strong business and technical acumen, ideally with experience in software supply chain solutions (ERP, CRM, Billing, Quote-to-Cash) and familiarity with cloud platforms or SaaS applications

Ability to act as a trusted advisor to enterprise customers and operate effectively across departments in a dynamic, multi-time zone environment

What you can expect at the site Munich:

Flexible and mobile/remote working | Various part-time models to promote work and life balance | Company pension | Part-time retirement models | Share holding programme “Sharing Thales” | Contributions for special occasions | Corporate networks with versatile events on offer | International development opportunities within the Thales corporation | Comprehensive professional development opportunities in the Thales Learning Hub | Talent programme to promote young talent | Regular development meetings | Buddy programme for newcomers | Benefit platform for employees | Childcare contribution | Canteen | Parking facilities | Occupational health physician | Health actions | bike leasing

For our 77,000 employees in 68 countries we open up visionary perspectives, realise individual career paths and enable creative freedom. This is achieved with courage, versatility and the firm intention to make the demanding challenges of our time safer and more inclusive. With our sustainable value-focused management we support diversity actively.

You can find out more on our Corporate Social Responsibility here.

Say HI* – Your journey to us

At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it? Your contact Andre Fuhrmann is looking forward to your online application on our Career portal.

Andre Fuhrmann – Talent Acquisition Partner

*Human Intelligence

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