Job Title: Fleet Coordinator APAC
Location: UniOps Bangalore
Global Business Services/ Workplace Travel and Fleet Services.
Global Business Services (GBS) is Unilever’s core business operations engine which is responsible for ensuring business transformative solutions across its 08 services lines - Finance, Marketing, Customer Operations, Customer Development, Procurement, HR – People Experience, Legal, Workplace. Its plays a crucial role in Unilever’s GAP 2030 strategy by driving mission and vision that helps –
To reduce complexity, release capacity and unleash technology.
Re-imagining processes end-to-end, elevating them into global hubs, and powering them with technology.
To work with best-in-class global partners.
Our ambition isn’t limited to a numerical figure – we want to brighten the entire Unilever ecosystem.
The Workplace, Travel & Fleet Services organisation, a part of GBS, delivers the Fleet, Facilities Management, Building Projects, Travel and Agile (Workplace design standards) services for Unilever. Working with around 2000 + permanent employees and 1000+ supplier resources.
Workplace, Travel & Fleet Services vision is to energize our people to perform, enable our business to win and transform thereby making Unilever a great place to work.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are passionate to work in a high performing team, that delivers excellent employee/driver experience, working with internal stakeholders for different countries and top Fleet vendors in the industry, then this role is just for you!
KEY ACCOUNTABILITIES
Maintaining and reporting country fleet data and all vehicle activities in the Unilever Fleet Management System
Manage the end to end vehicle process and all services associated, either for renewing an existing vehicle or for a new hired driver according to country fleet policy
Purchase order creation, invoice management, IFRS 16 reporting
Vehicle onboarding and disposal for both new and hired vehicles
Ensuring legislative responsibilities are maintained and escalated where issues are found.
Daily Careline responsibilities for drivers via phone calls or email
Deal with general enquiries and complaints
Gather, input, validate and interpret data from various sources including core systems and excel providing support and guidance to Global Fleet team in relation to data and reporting requirements
Being the point of contact for internal customer (drivers and Workplace Service Delivery teams) about queries and requests
Assist and support the Fleet Hub Manager where necessary
Update and maintain spreadsheets, reports and trackers with a high degree of accuracy
Work collaboratively with colleagues to ensure tasks are fulfilled within agreed timelines
Supporting the team with ad-hoc administrative tasks
Task execution / queries handling/ reporting etc..
EXPERIENCE AND QUALIFICATIONS REQUIRED:
Experience in fleet management ~5- 7 years, depends on the previous experience and fleet size.
Fleet market and industry knowledge:
Candidate should be able to explain how the fleet ordering of leased and owned vehicle should work (with additional discount’s and bonus claims).
Have information about the key OEM’s suppliers within the specific region and lessors.
Knowledge of Road legislation, Road traffic and Health and Safety Regulations and hazard reporting
Experience of working in a similar role
Clear communication skills in English, with focus on attention to detail
Fleet management/Lessor representative, administration background (Desirable)
Skills
Finance Acumen
Excellent customer attitude
Work on your own initiative, proactive approach with a positive attitude
Excellent attention to detail, proficient in the use of excel and core systems
Ability to consistently work towards set objectives and tight deadlines
Excellent communication skills both verbal and written to ensure that successful relationships are established and maintained
Stakeholders’ management
Problems solving quickly and effectively
Language skills to communicate fluently in English and other languages desirable
KEY INTERFACES
Global Fleet & HUB Services Team.
Service Delivery Directors and Managers.
Procurement & Legal, Vendor Management Office.
Internal Safety & Security, Sustainability teams.
Traveller, Fleet & Booker community.
Communication, IT, HR, Data Analytics and Finance Business Partners.
Key service providers and preferred partners (Lease Management Companies, Fleet OEMs).
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Please Note:
All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.