Omni Hotels and Resorts creates genuine, authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Job DescriptionOmni Hotels & Resorts is known for its exemplary company culture, authenticity to the markets in which we operate, innovation and exceptional service. We are now searching for Global Distribution Content Specialist to join our Omaha Reservation Center team! The ideal candidate is detail oriented, and genuine with a service driven attitude. In return, we provide a stable secure company, and family atmosphere with great benefits.
Benefits Include:
$18.25 hourly wageFull–time position Medical, Dental and Vision Insurance401KPaid TrainingEmployee Discounts at Omni properties and much moreSchedule:
Monday - Friday from 9:00AM-5:30PM CST
ResponsibilitiesResponsibilities include:
Update and maintain Property Information in all applicable systems and channels such as Central Reservation System, Global Distribution systems, DerbySoft, DHISCO and Sales Operations folders as well as applicable internet sites
Perform on-going quality audits to ensure quality on all channels where Omni Hotels andresorts are sold
Administers Resort Service and Amenities fees on all relevant channels and audits foraccuracy and revenue generation
Carries out additions, changes or deletion of taxes and fees in Central System content andon all relevant channels
Adjusts currency exchange rates weekly to allow associates to quote approximate costs toour international travelers
Work closely on a regular basis with each property to ensure information is correct, up-todateand the information assists Sales Associates in selling the specific property
Collaborates with the Sales Operations on training and follow-up related to propertyinformation challenges
Work closely with Web Updates and Omni Service Center to ensure and maintain correctinformation across all Omni Properties and the Omni brand
Serve as primary contact for property information updates and promote positive andprofessional customer service to Omni Hotels and Resorts internal and external customers
Primary Global Distribution Department contact for newly build hotels or new acquisitioninformaion
Initiate new property and property switch processes with Global Distribution Systems, DHISCO and DerbySoft, Global Hotel Alliance, processing switch letters, completing all initial shells and trackers needed for hotel creation
Deactivate property and process with Central Reservation System, Global Distribution Systems, DHISCO, DerbySoft, and all applicable internet sites
Perform needed updates in the Project database (Emailtopia) and other applications used to track incoming and work completion
QualificationsMin. Qualifications – include specific work experience, licenses, knowledge, skills, & abilities needed (4-6):
Attention to DetailTechnical/Analytical Skills Able to work independently Critical Thinker Previous industry experience is a plus Self Starter with ability to work independently needing minimal supervision in-house or remotelyAbility to adapt to the highly complex changing work environment Knowledge of MS Office Time Management Excellent communication both oral and writtenOmni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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