Acton, USA
2 days ago
Global Director, Sales Training & Performance Excellence (Hybrid)

As the Global Director, Sales Training & Performance Excellence, you play a critical role in ensuring our sales organization operates at peak effectiveness. You will lead the design, development, and deployment of world-class selling programs—from new-hire onboarding through sales management development—across diverse regions. By driving training excellence, managing a global content development team, and providing expert consultation, you will elevate sales proficiency, accelerate ramp-up times, and maximize manager and rep performance.  

We’re looking for:  

A strategic thinker who can connect training initiatives to broader commercial and clinical objectives, prioritizing efforts that drive the greatest business impact  

A cross-functional leader who navigates complex stakeholder environments with ease, building alignment and fostering collaboration across global teams  

An experienced team manager who coaches and empowers while ensuring high-quality, scalable content development  

A results-oriented innovator who proactively identifies opportunities to improve training systems, measure outcomes, and elevate learner experiences across markets  

Responsibilities  

Develop Training Excellence  

Define and evolve core new-hire curricula, selling model frameworks, and management development pathways  

Champion instructional best practices and continuous improvement to ensure learning interventions drive measurable business outcomes  

Monitor shifting regional priorities, industry trends, and launch timelines to adjust training roadmaps proactively  

Embed mechanisms for rapid feedback and continuous iteration to keep programs relevant in a fast-paced commercial environment   

Manage Content Development Team  

Lead, coach, and deploy a team of content developers to produce prioritized, scalable training assets  

Oversee end-to-end program rollout across regions—ensuring localization, consistency, and measurable impact   

Ensure global content localization handoffs, partnering with training leadership peers for market-specific adaptation  

Provide Consultation & Best Practices  

Advise senior stakeholders on training requests, needs assessments, learning objectives, and delivery strategies  

Translate complex or evolving commercial priorities into clear, outcomes-based learning plans   

Manage Vendor Relationships  

Source, evaluate, and onboard external agencies to supplement internal capacity and ensure continuity of training delivery  

Oversee vendor performance, budgets, and quality standards to maintain consistency and ROI  

Collaborate Cross-Functionally  

Partner with franchise, medical affairs, IT, and regional commercial teams to align content development with product launches and market dynamics  

Facilitate open communication throughout the design phase to ensure content meets functional, regulatory, and technical requirements   

Education and Experience  

Minimum Qualifications 

Bachelor’s Degree (preferred field of study includes education, instructional design, human resources  

15+ years of experience delivering training in commercial fields or regulated healthcare environments  

10+ years of experience managing direct reports and leading teams  

Preferred 

Master’s Degree 

Experience in the med tech, pharmaceutical, or healthcare industry 

Experience with LMS platforms, digital repositories (e.g., SharePoint), and compliance workflows (Veeva MLR)  

Skills and Competencies  

Ability to lead a team of content developers to craft engaging outcome-focused learning experiences in multiple formats  

Capability to design and deliver strategic global learning roadmaps that meet the needs of internal customers across commercial   

Ability to guide cross-functional teams to produce engaging, scalable selling content—balancing instructional rigor with market relevance  

Proven leadership ability to manage, coach, and develop high-performing teams in a dynamic environment  

Strong communicator with the ability to build alignment and convey strategy, metrics, and progress to cross-functional leaders  

Ability to translate stakeholder needs into clear learning objectives, delivery modalities, and performance outcomes  

Ability to influence senior leaders with data-driven recommendations  

Learner-centric mindset to understand learner needs, motivations, and challenges to create relevant and engaging content  

Detail-oriented and quality-driven, ensuring precision in development and adaptation  

Strong ability to anticipate and respond to operational challenges  

Ability to navigate dynamic, fast-paced environments and manage multiple priorities  

Innovation mindset to proactively explore and integrate emerging learning technologies and methodologies to prepare content for future needs  

Travel requirements: 25% business travel as needed 

NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office at least three (3) days per week. #LI-Hybrid

Additional Information:

The US base salary range for this full-time position is $164,250.00 - $246,375.00. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the primary work location in the US. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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