Position Summary

Core Objectives in this role: Drive revenue growth at a Key Account, in partnership with onshore Client Partners, and offshore Delivery Leaders, by focusing on  

Delivery excellence, leading to increased customer satisfaction  strategic account management and business development  Work Experience 10 +years of relevant delivery experience in a large/midsize IT services/Consulting/Analytics Company.  10  years Delivery Management – Business information management (major) and Commercial Ops (minor) 5+ years of Account Management/ Business Development/ Solutioning experience in the IT services/Consulting industry Extensive Pharma/ Life Science industry experience- commercial & clinical Datasets Tech Skills Azure ADF Informatica Intelligent Cloud Services (IICS) PowerShell Scripting Tidal for Scheduling Azure Cloud Services Advance SQL Databricks (second priority) Job Responsibilities

Program Management and Delivery Governance coordination with delivery teams to

Represent the ‘voice of the client’ in front of delivery teams Serve as the glue between onshore-offshore and cross-LOB stakeholders Anticipate and mitigate risks Uncover new areas to add value to the client’s business

Business Development Activities to grow existing accounts

Account Strategy and Tactics Proposal Writing (storyline, slides, documents) Bid Management, Drive to uncover cross-sell, up-sell opportunities Process Activities to ensure smooth financial and project operations Track and follow up on CRM opportunities, Active Projects Prepare reports/decks: pipeline, revenue, profitability, invoicing

Being successful in this role requires an attitude of ‘ownership’ of all aspects of a business. It entails working collaboratively in a matrix organization, with the full range of stakeholders:

Onshore client-facing partners Finance, Legal, Marketing Delivery teams both onshore and offshore Education MBAPG Diploma in ManagementBehavioural Competencies Project ManagementClient Engagement and Relationship BuildingAttention to P&L ImpactCapability Building / Thought LeadershipCustomer focusTechnical Competencies Account managementAzure Data FactoryData GovernancePharma Data AnalyticsDelivery Management- BIM/ Cloud Info ManagementInformaticaAzure SQL