_We’re looking for a_ **_Global Compliance Training Instructional Designer_** _to join our Integrated Compliance Services team at MBPS. In this role, you are responsible to assist the Team Leader to help BUs by developing, facilitating and supervising training programs for employees. Assess the needs of a business, implement training and development plans, and facilitate a wide variety of training programs that enhance the effectiveness of the workforce._ **Position Responsibilities:** + Create engaging and compelling digital learning content for business units across Manulife domain. + Work with Subject Matter Experts (SMEs) and identify target audience's training needs. + Manage multiple projects with minimal guidance. + Review course deliverables to ensure the quality of the content as related to effective learning design, consistency, accuracy, instructional language, and relevance to curriculum needs and requirements. + Conduct compliance training monitoring and follow up by compiling statistics and improving existing training tracking tools and training follow up mechanism. + Be the one-stop help-desk service for advising and supporting MBPS Compliance on the use of the compliance training platform including: exploring Compass functions; coordinating Compass usage training; responding to MBPS employees’ enquiries on Compass; + Perform simple Learning Management Systems (LMS) troubleshooting to Manulife employees. **Required Qualifications:** + 2 years proven ability to develop high-quality compliance eLearning modules and online assessments using adult learning principles and tools like **Articulate 360 is required.** + Bachelor's degree in Education, Business, Communications, Hospitality, or a related field. **Preferred Qualifications:** + Demonstrated success in managing multiple digital projects, including eLearning, graphics, and videos, with minimal guidance.Strong ability to prioritize tasks and adhere to project timelines in a complex, deadline-driven environment. + Intermediate to advanced skills in Learning Management Systems (LMS) administration and eLearning authoring tools such as Microsoft PowerPoint and Word.Functional knowledge of Adobe Creative Cloud (e.g., InDesign, Photoshop, Illustrator) and other multimedia design software. + Strong experience working with Subject Matter Experts (SMEs) to identify training needs and deliver end-to-end solutions.Ability to work closely with Manulife Global training experts and stakeholders, providing credible support and managing training queries. + Prior experience in a compliance setting with the ability to launch and monitor compliance training, track completion statistics, and improve training tools is a plus. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido