Illinois, IL, USA
20 hours ago
Global Business Services Process Specialist – Decatur, IL
Global Business Services Process Specialist – Decatur, IL
This is a full-time non-exempt level position. 

General
The Source-to-Pay (S2P) Process Specialist will support key operational initiatives within the NA Global Business Services (GBS) Accounts Payable (AP) team, with a focus on resolving invoice-related issues—especially Coupa invoices pending goods receipt and items in the Received Not Vouchered (RNV) backlog. This role requires strong analytical skills, attention to detail, and the ability to work across systems and teams to ensure timely and accurate processing of invoices.
This role is hands-on and focused on improving payment accuracy, reducing invoice aging, and supporting efficient end-to-end procure-to-pay processes. While prior experience with procurement or supply chain finance is helpful, it is not required.

Experience:
High School Diploma
Associates Degree PreferredA degree is not required. Two to four years of relevant experience in Accounts Payable, S2P (Procure to Pay/PTP) operations, or invoice processing. Equivalent experience or training in business, finance, or supply chain functions is welcome.Strong analytical skills and proficiency in Microsoft Excel; experience with reporting tools like Power BI is a plus.Familiarity with the 3-way match process (PO, receipt, invoice).Strong communication and collaboration skills to work effectively across teams and departments.Understanding of procurement or receiving processes is a plus.Job Requirements:
Technical and Performance Skills DesiredKnowledge of Microsoft Office (Excel, Word, MS Outlook, etc.)Experience with other ADM systems (i.e. Coupa, Maximo, JDE) is a plus.Strong understanding of compliance procedures and policies and application of those principles.In depth understanding of internal controls and the ability to identify and correct weaknesses as needed.Ability to function independently, identifying problems and opportunities for improvement combined with the ability to formulate and implement feasible solutions.Ability to function in a deadline oriented environment while paying attention to details.A team player with strong customer service skills.Flexible, willing to do what it takes to get the task completed.Problem solving and analytical skills.Dependable and desire to learn with a positive attitude.Interpersonal ability to actively listen, clarify, lead, or channel a discussion.Strong Data Entry Skills.Ability to effectively communicate and cross-train.Responsibilities:Invoice Resolution: Monitor and follow up on invoices in Coupa that are pending receipt. Collaborate with Receiving, Procurement, and AP teams to ensure timely updates for successful invoice matching and payment processing.RNV Backlog Management: Analyze items in the Received Not Vouchered (RNV) report. Research and reconcile purchase orders, receipts, and invoices in ERP systems (such as SAP or JD Edwards) to clear outstanding items.Tracking & Reporting: Create and maintain trackers and reports using tools like Excel or Power BI. Share regular updates with AP and S2P teams on invoice status, backlog metrics, and resolution progress.Cross-Functional Collaboration: Work closely with internal stakeholders—including plant operations, Procurement, and Record to Report (R2R) teams—to resolve invoice blocks and ensure data accuracy across systems.Process Support & Improvement: Help identify common issues that lead to invoice mismatches or delays. Support initiatives that improve the accuracy and efficiency of receiving, invoice matching, and payment processes.System Use & Issue Research: Navigate Coupa and ERP platforms to investigate and resolve invoice-related issues. Understand basic workflows across procurement and finance systems.Documentation & Support: Maintain clear process documentation and support training efforts or handoffs to ensure consistent practices across teams.Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check. 

REF:99840BR
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