Lisboa, Lisboa, PT
23 days ago
Global Business Process Manager (Hire to Retire)

We are looking for a seasoned Global Business Process Manager overseeing the Hire to Retire processes at Fresenius Medical Care with the objective to continuously improving service delivery and employee experience. The position is part of the Global HR Business Operations & Shared Services function.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Responsible for the process e2e design based on new policies, guidelines, regulatory requirements, etc. considering process dependencies to other organizations/functions in and outside of HR (e.g. HR CoEs, Data Privacy, IT, Finance)Provide oversight and direction for the employee experience across all Hire to Retire processes, systems and HR functions; manage stakeholders across the company, collect feedback, escalations, and business needs, and convert these into Hire to Retire change recommendationsEnsure that value realization initiatives for Workday are realizedMeet continuous improvement targets for cost, quality and employee experience of Hire to Retire processesDevelop a stringent Hire to Retire governance framework e.g.Define global process templatesSet standards in documentation (in alignment with companywide procedures)Develop standard process KPIs and reportingLead the HR Change Request processAlign process requirements with system security (identify the right types of security and ensuring consistency and governance across the globe)Align with HR Data Governance & HR Audit & Compliance requirementsRepresent HR in companywide e2e process governance community (support in e2e design across organizations, adherence to company standards, etc.)Manage a team of Business Process Advisors

EXPERIENCE AND SKILLS:

Demonstrated ability improving HR Service Delivery through Hire to Retire process enhancements (ability to analyze, modify and improve processes) and proper allocation of processes to a shared services modelHR technology savvy; knowledge how to transition process design into technology requirement and proven ability to partner with IT organization and System OwnersExperience driving continuous improvement projects keeping employee experience in mindKnowledge and understanding of laws and regulations related to HR process and data management (privacy, data transfer and retention, etc.)Ability to communicate effectively with individuals (including Senior Leaders) possessing varying degrees of functional and technical knowledgeSkills to influence decision making across multiple organizational levelsSelf-motivated taking initiative to drive changeAbility to work in matrix organization and strives in ambiguous situationsAttention to detail and ability to provide fast turnaround when neededProven leadership record (ideally track record to build new team structures)Excellent MS Excel, database, and PowerPoint software skills

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